My Flower Tree

First of all the delivery was delayed. I hope you understand the value of someone’s time when they get to choose specific delivery timeslots for special occasions. I had to chase customer support many times for my order delivery and sadly they had no satisfactory answer. They neither gave me the number of delivery person nor did they confirm about the tentative delivery time. To add to disappointment, the order I received doesn’t look as shown in the image. I attached the screenshots for the same. Paying high for such a poor quality product is total waste of money. The bouquet was supposed to come with the wooden basket. However, the flower sticks were just inserted in green foam (which was aesthetically looking bad) and that foam was placed inside wooden sticks. The cake received doesn’t look as shown in the picture in their website. Highly disappointed! Never recommend anyone. I wish they could’ve focused more on the quality of their products rather then just the promotion.

worst experience I had ordered a captain America cake which is supposed to be red and blue the cake was peach and sky blue in color whole day they kept telling me that they are solving nothing did they solve. Next day i am receiving a mail stating that the images are just for reference and hence they do not replicate the same. I mean who does that for a cake, a cake is supposed to be same as what displayed and ordered . And at last till now the query has not been resolved neither they have given me my refund. Never order from these people. Ruined the surprise for my Husband completely. attaching the image too for reference.

Horrible horrible experience. I ordered carnations to be delivered on same day. I didn't get any order delivered for 3 days and after repeatedly calling them, I got a mail saying delivery was refused by the receiver. I live in a large apartment complex with very high security and every person entering the building including domestic help gets logged into security system along with photographs. No body came to my home to deliver flowers. They just lied through their teeth and when I provided them with my apartment's entry logs they changed the reason to "address not found". As I said I live in a large apartment complex on main road, the buildings can be seen from 3 kms away. After repeatedly calling them and asking for refund atleast, they had the audacity to tell me that either they can attempt redelivery ( 4 days after the occassion) or credit points into my account for redemption later. No money is to be returned to me. I lodged a complaint in the national consumer forum and asked to deliver me the flowers and they just sent me the wrong flowers!!! They mailed me saying there are no carnations available so they will just send something else. I got B grade roses at the end of 4 days. I am going to proceed with my complaint in consumer forum and if possible take up legal action. I request everyone who is wronged by this business do the same. Just go to UMANG app and lodge a complaint in national consumer affairs portal. It's quiet easy. I will try to help people avoid purchasing with this business as much as I can. I will keep report them in as many platforms as possible

Pathetic experience! The flowers were to be delivered between 8AM-12PM, without any intimation the time was changed to 12-3PM and then to before 4PM and then to before 9PM. Condition of flowers and it's packing was very poor. Customer care response is poor.

Loved their flower and pastry box! The flowers looked very fresh and the pastries tasted bakery-fresh. It felt like a thoughtful and classy gift

Really bad quality of flowers. They claim of providing fresh flowers but instead provided with flowers that had turned yellow and had wilted stems. On top of that, they don't refund the money back, and instead provide a "complementary chocolate box" which is not even worth 20% of what they had charged for the flowers. Really disappointed.

One of the worst delivery app i ever came across last time when I ordered cake that pops the time of delivery was 8-12hrs,I kept on calling the customer care for a quick delivery within the given time, and I received a mail stating I was not traceable.I requested cancellation since people who were to be given this had already left.They never cancelled and gave the money in my wallet promising next time would deliver on time.I ordered again for 13dec delivery time was 8-12hrs.The order delivered is not as the picture and the cherries and pineapple was all trying to run away from the box of cake.These brandless stores Cannot compete deliveries of fnp ,igp or winni. Though I received a new cake one day after that was better and fresh.

Terrible experience – avoid this company! I ordered flowers for a special occasion, and they arrived three days late. When I reached out to customer service, they repeatedly claimed that the recipient’s phone wasn’t working—which was simply not true. The phone was working perfectly the entire time, and no missed calls or messages were ever received. To make matters worse, when the flowers finally did arrive, they were in terrible condition—wilted, dry, and nothing like what was advertised. It was incredibly disappointing and embarrassing, especially since this was meant to be a thoughtful gift. The company showed zero accountability, lied to cover up their delays, and delivered a subpar product well after it mattered. I would not recommend them to anyone.

Horrendous experience. Ordered flowers on mothers day and prepaid. order was supposed to be delivered the same day by 10pm and after raising multiple complaints, it finally got delivered the next day by 2 pm. the flowers delivered were different from the ones i had ordered and overpaid for. Their team was unresponsive throughout. i had expressed my frustration on instagram dm and ended being blocked there. so this is their approach, once the order is paid instead of resolving or working to fix the issue they ignore and block you even when the fault is theirs. Beware before placing orders. total scam.

The product received was a photo frame and it was broken into 4 pieces. Do they even know what is known as customer service, delivers lately and the product got is damaged. Never order from here, I mean customers are loosing their trust.