My Flower Tree

"Extremely disappointed with my first order from My Flowers Tree. The product arrived damaged, and to make matters worse, they don't have a return policy in place. It's appalling how such a well-known website lacks basic customer service. I strongly advise against ordering from My Flowers Tree.

I had ordered 24 Gerberas flowers as per the website picture shown. Only 12 wilted flowers (the flowers look more like Chrysanthemum) were delivered. They haven't solved anything. The complaint ticket keeps getting closed without any conversation with me. I was a consistent customer with this company but now will not waste money on them

Not even worth giving any stars. The most disgusting and stressful service provider - rather NO service provider. Took my order online for Mother's day, promising same day delivery. Didn't delivery. Didn't revert on any messages sent to their whatsapp and instagram business accounts. Didn't revert for WEEKS on these platforms with any constructive info. Finally email with their revert come where they mention that delivery was attempted but since mobile number was not reachable - delivery was not completed. Now when they finally admit to their mistake and agree to a refund - they insist the refund can only be back to their wallet - why would any consumer request for services again after this experience. I would rather tell them to keep the 5k as charity - they seem to need it - cause customer care, customer satisfaction and consumer rights are things this company does not understand nor is interested to understand. I am taking them to consumer court - any other such consumer facing issues with this company, feel free to contact me via my Google account - happy to add your concerns to make this company understand that they need to shut down at this rate.

Stay Away from them. As fake as it can get. Placed an order no. 1370767 for 14th Feb, the order got rescheduled for 15th Feb mentioning the delivery was attempted but delivery partner was not able to reach us. However nobody contacted us for delivery. Their customer care is non existent. Requested for refund as the order was not delivered, but again it was not processed.

Paid extra for timely delievery. They prepared late and were blaming the delivery person. I refused the order but no refund. Instead lots of calls and repeated questions until I said I don't want refund but just stop calling. If you want to celebrate special occasion DO NOT USE THIS SERVICE.

Just received cake for my husband birthday . The outer box is wet and cake is damaged inside

Completely fake app. I ordered a product but it was never delivered. Customer support is not answering calls or replying on WhatsApp. Very disappointing and untrustworthy service.

Nice ambience and good variety of pastries. The flowers were fresh and smelled wonderful. Perfect for surprise gifts.

Extremely pathetic service. Please do not order from here if you dont want to spoil your occasion. My daughters first birthday was ruined by them. They took order one day prior for the cake delivery and money as well. The delivery time was next day 3-6pm and at 6pm they call up and say that they cannot deliver the cake and ask me to choose some other cake to which i denied. Then suddenly at 10pm after the birthday occasion is over they send some random cake. Which ofcourse i did not accept. And after complaining about it they are least bothered to respond and even after so many mails to them, they did not refund the amount paid for the cake. Poor service and extremely ill-mannered staff over the customer care. These people should get a reward for spoiling other people’s special occasion.

We ordered carnations but recieved roses that too in poor conditions. When contacted the delivery boy he said the company told me to deliver basic roses instead of carnations! And the customer care isn't working as well! SO CHEAP! I WANT REFUND