My Flower Tree

Despite paying extra for same day delivery, my flowers did not reach in time (they barely reached the next day also). To add to it, it is virtually impossible to get in touch with their customer support team. They've also suspiciously de activated their comments on Instagram (I'm assuming it was flooded with aggrieved customers who couldn't reach the support team). Lastly, their flowers are quite pathetic for what you're paying for, the prices are not cheap. DO NOT BUY FROM THEM, is my advice in short.

I think they are in the business of deceiving people. They promise same day delivery all over India. I ordered something on rakhi, but it has not been delivered even till today. I later read their trust pilot reviews and they have duped many people like me. AVOID ORDERING FROM THEM!!

FRAUD COMPANY - AVOID AT ALL COSTS ! Myflorwertree is a scam! they take orders, dont deliver on time, & later force you to accept refund in their wallet. I ordered flowers & gifts for valentines day but they never arrived. After repeatedly following up for 7 days, they finally refunded to amount to my MFT wallet- against my wishes. Since i had no other choice, i decided to use the wallet balance & ordered perfumes from their site. To my shock, both the perfumes turned out to be fake! The package was shipped from somewhere in Jharkhand, adding to my suspicion. The company is running a fraudulent business with duplicate products & misleading policies. Do not waste your money here.

This is the worst experience I had for online shopping. I have orders flowers and teddy bear worth of Rs 2000. First of all order is late which is not all expected. But when I receive the product it is very cheap quality product they sent. The photo shown in the website is very high quality teddy bear and I receive a teddy bear totally different from the site and that might worth of Rs 100. You can understand the position and when you are gifting someone this material. When I complained about this, they didn't care. Customer service is not at all good. They simply informed me that they ordered it from 3rd party website and 3rd party are only responsible for this. So they are cheating their customers? If 3rd party are responsible, then we should buy from 3rd party site only Not all recommended. Update : here is my Complaint Ticket #1061913. I know nothing going to happen but I am only giving it to you to show people about your poor customer service

Very very poor service, product ordered 2 days in advance was delivered very late and that too cake was of different flavor than ordered( ordered for chocolatetruffle cake by shelling out 150 rs more but got pineapple delivered). Every time I called them , they callously replied that delay is due to valentine week rush.... if you don't havev adequate staff why take order and ruin other's special day... A big let down

I ordered flowers for my sister's birthday two days back to be delivered today between 8am-12pm. My order was confirmed. I received an email at 7am today saying that my order is in good shape and will be delivered between 8am-12pm as promised. Well, the order hasn't been delivered yet. I called up their customer care in the evening and they told me that there is some problem with the order (they had no idea what the issue was). I told them to cancel the order as it doesn't make sense to deliver the flowers if they can't be delivered today. They told me that they don't have the authority to take cancellations and I will have to raise complaint via website. I went to the website and tried to cancel the order in the evening when the flowers were not delivered then I was told that I can't cancel the order today. Well, why can't I cancel the order if the order is not delivered as committed? I didn't even receive any information about the delay, it seems like their logistics is screwed up and no one knows what is going on. I used to use fnp earlier and they are far better than this service. I am not going to use their service ever but I need refund for my undelivered order. If I don't get it, I will file a formal complaint with the authorities. I don't need credit points but the actual refund! Addition - The package was delivered late night yesterday against the commitment of morning. The flowers were messed up and the whole package was untidy, unworthy of delivery. My sister had to clean up the entire thing for it to be kept anywhere! You keep claiming about the customer satisfaction being the top priority but it doesn't reflect on the ground! My order number was 1246321

It doesn't look like cake at all. My husband had sent me the cake with a msg on it but cale was melted. And there was no msg on the cake. Taste was ok ok for me.

Ordered flowers and gifts for the anniversary. Paid extra for guaranteed delivery. Their FAQs say these are the confirmed deliveries without delay. It is already 15 hours and there is no update on the delivery. The phone number is non-responsive. Chat is just a dumb terminal. Order is out for delivery since morning on the tracking screen with the message "We are Sorry. But it looks your order is delayed and our ground team is checking on this on Priority.". It is not looks, the order is delayed beyond the limits. Am I be getting my order in this year? Pathetic and irresponsible service. Will not be recommending it to anyone.

I ordered a fresh flower bouquet for an occasion. The order was not delivered on time and customer care could not provide any updates regarding my order. After so many follow ups when I asked for a refund the person was rude and asked me to file a complaint and disconnected the call. This website appears to be a scam. Please don’t purchase from them.

Wilted, Rotten, Brown flowers wrapped in newspaper delivered!! The customer service Is even worse!! The chatbot offers no resolution!! Worst app to order flowers in NCR!