My Flower Tree

Pastries were super tasty. Design and quality both are great.

I have ordered a pre paid gift for Mother’s Day . Its delivery was scheduled for 11 May . It’s been 2 days of no detail from the site . When I track the order , it’s out for delivery . No customer service . Chat portal is dumb as hell . Worst service expected. Atleast refund the amount if you don’t have delivery options .

The pathetic service I have ever faced in the industry of customer sevice and hospitality.. Order placed at early morning, at noon they say order cannot be delivered and money will not be credited in actual source account. Despite of poor service, they want us to order cake from.them. And customer team says it's fine if you don't like our services. Never use it..

It's like an elaborate online scam in the face of a online gifting company. They lie blatantly about delivery dates, sending notifications saying that your order is on track to be delivered on expected time till the very last moment when it isn't even dispatched. By the time you realize that your order will not reach, you will be in no position to send your gift at the selected time. The worst part is that none of their complaint channels work, so even if you want to cancel your order after knowing that your order may take weeks more to reach than your selected time, you can't cancel it. So your order won't be of any value and you won't get your money back, so it's just a form of loot. Better avoid this company if you want timely delivery of your gifts.

Pathetic service. Had placed an order for 50 red roses for someone's birthday. I got 35 red roses and 15 yellow roses. Flowers delivered were droopy and bouquet was shabbily made. I was promised delivery between 12 pm.to 3pm. Despite multiple follow ups, delivery was done at 9.45pm when the birthday was over! Very very horrible experience. Customer service folks respond as though they are doing you a favour.

Worst decision to order from here. They got my delivery 2 hours late and spoiled the special day. When call the customer service they are being rude and didn’t cooperate and understand the issue. Simply they think they already paid do whatever you can do. I order for anniversary but they send birthday cake. Very very bad experience if I can give 0 start I would give this

Beautiful flower arrangements and a nice selection of pastries and cakes. Everything looked fresh and well presented. A lovely place to pick up gifts and treats.

I was quite disappointed with the service provided by the bakery. The cake delivered did not resemble the design shown in the picture and arrived in poor condition. Despite the high cost, both the taste and design were below average and did not meet expectations.

Two cakes ordered for a special birthday lunch party, fully paid for and with extra payment for fixed time delivery, arrived 5 hours late, and only after many many phone calls. Guests had left, party was ruined. And the cheesecake was only partly baked. They have refused to give a refund. I will NEVER order from them again.

Ordered a bouquet and a small cake from here. Both were nicely prepared and looked great. Good option for birthdays and special occasions.