My Flower Tree

The worst possible experience ordering from them! The flowers were delivered 2 days after the set delivery date. Customer service is totally unresponsive online, whatsapp or calls. Thoroughly incompetent service.

Same Day Delivery is a SCAM!! Buy at your own risk. Order No: 1155358 Ordered for same-day delivery, paid over Rs 230 extra because they said the prices have gone up that day + for same day delivery! Said it would be delivered by 9pm which never happened. Such cheats and frauds. I ordered for an occasion. Same day delivery is not only important but it's mandatory!! Their phone number isn't working. All their social media posts' comments were turn off deliberately so people can't complain. I keep getting "File a complain" as a response on their social media chats. After repeatedly writing to them to cancel and refund my money (their website doesn't have cancellation option), they delivered the product 2 days later!! TWO DAYS LATER!!!!!! I will never recommend to anyone nor buy anything from these guys again.

Extremely disappointed with this flower delivery service. My order hasn’t been delivered yet, and there’s absolutely no way to track it properly—no specific updates, no timeline, nothing. The website provides no right contact number , and they haven’t responded to my emails either. This feels like a scam. Avoid this site if you don’t want your special occasion ruined.

Very happy with their service, I actually ordered a birthday cake on the night before the actual birthday and everything was done online (I ordered from Canada)the cake was delivered on time and everybody enjoyed the cake very much. Also big thanks for the support team who got in touch with me and guided me over the phone… really appreciate the effort put in my order ! Thanks a lot guys!!! Keep up the the good work! Cheers!!!

Flowers were ordered for Valentine’s Day yesterday. Did not receive delivery. The number provided on the website does not exist. The rest of the numbers are invalid and after much search found a number that no one is responding to. Don’t order from here.

Three items were ordered for New year greetings, two delivered and third was never delivered despite calling thrice and lodging a written complaint. They didn't return the money either. Very unprofessional and unreliable . Had been ordered for the parents-in-law of my daughter and they were told about the third gift too, which never reached them. It is very embarrassing.

Please avoid spending your money on My Flower Tree. Their service is unreliable, and you may end up losing your money. The customer support team offers generic responses and lacks professionalism. I've been waiting for my order for over 18 hours with no delivery yet.

Its a fraud and useless service. The time when they were supposed to deliver the flowers and cake, at that time they are messaging that they are not able to arrange selected cake. I even tried multiple times to contact on customer care, but no response as nobody picked the call. Though they did receive the call when I enquired about the service, but after placing order and during the delivery time closure, my call was not picked up. I just got an email at the deadline of selected timeslot that we cannot deliver the selected product, so kindly choose other option. And for sure what is their option list and how they can manage to deliver when i wanted to get it delivered, not on any other time.

Order no. 1091547. The worst delivery service. I had contacted the customer care service that whether the bouquet will get delivered on time. Even after I had selected express delivery option while placing the order, the delivery person did not deliver on time. Delivery person called me 27 minutes late and now when I called the customer team, they are saying that the delivery person reached just 10 mins late because of traffic. If you people don't understand the meaning of express delivery, you need to stop providing service. All people in this company are big liars and don't serve in time. Very dissatisfied. I urge people, don't ever order from this website.

I recently purchased sugar free eggless cake.. The cake was delivered on time and was good in taste. It was same as ordered. I called up customer care to ensure cake was stevia based sugar free.. Which they confirmed.. Overall a good experience.. I would like them to put theor local addresses so that we can do pickup or schedule orders by going into local stores also.. The local store factor makes people comfortable about the genunity and assures.