My Flower Tree

This is worst online service provider. I made a birthday cake order today and it was showing they will deliver by 5:00 PM. But it's 10:00 PM and the cake has not been delivered. It's customer care executives are very unprofessional and rude.

I recently purchased a few products from MyflowerTree and I am absolutely thrilled with my purchase! The quality of the products is top-notch and the packaging was beautiful. The delivery was also prompt and the customer service was excellent. I will definitely be a returning customer and would highly recommend MyflowerTree to anyone looking for high-quality and unique gifts. Thank you for the wonderful experience!

I had ordered a birthday gift which did not get delivered at all and for next 4 days I kept getting one standard auto reply that we are tracking and will get back with details. Probably my gift got delivered on another planet and was untraceable. I asked for refund and still getting auto reply, we are investigating the details of your order. No tracking No customer service numbers. Even FB page has no option for queries

Was order a cake online and there was some issue on the checkout page. The customer executive Nandini was wry nice and helpful with that. She handout very well and in polite way and without wasting a second the orders correctly placed! Really appreciate her work!!

Order no. 1105249. The worst delivery service. And customer care is useless I had contacted the customer care service that whether my order will get delivered on time. Even after I had selected express delivery option and paid extra for the same while placing the order, the delivery person did not deliver on time. I booked a slot to deliver on fix time but they just casually said may be your order is not ready that’s why we’ll deliver later Ma’am and she cut the call. If you people don't understand the meaning of express delivery, you need to stop providing service. All people in this company are big liars and don't serve in time. Very dissatisfied. I urge people, don't ever order from this website. I’ll file a case against this in consumer court this wrong practice you cannot do this

Pathetic Service. My Order no. 990483, i have order for my wife on the occasion of Valentine day (14 Feb 2022). I have paid the full amount too. They charges extra for the Valentine. Nightmare is, till the writing of this review they didn't delivered the flowers. I have enquired the reason and i got the response that they are working on it. What is the use of delivering the flowers after the moment has gone. I am sure i will never use them again in my life. Thanks MyFlowerTree for making my day memorable. and finally they did not delivered the flowers and take my money.

Order for a cake was delivered at 9 p.m, only >7 hours late by a dunezo delivery guy. Needless to say the anniversary was almost over by the time MFTq sent their cake. Reaching the call Center is a task!! Nobody answers. You’ll keep hearing “ your call is important to us”. After 4 calls, they finally answered . Briefed me that they’ll find out why it has been delayed and would call back. The call never came. I’ve registered a complaint on their website. Yet to see any action. The quality of the cake was very average. A local bakery would have better quality! P. S: Please don’t ask me to email you.

I m giving 4 stars bcoz they don't pick phone. Otherwise flower and cake are good quality. Pls improve ur customer service.

A complete and utter fraud. I had ordered flowers to be delivered the same day in Mumbai. Had booked super fast delivery by paying extra as I wanted the flowers delivered by 2 pm. The order got marked as delayed. I called up customer care and they kept me waiting for over 10 minutes before they received my call. Then they kept on making excuses as I made repeated calls to follow-up. I must have made some 15 calls to them. Then they gave me the delivery boy's number to follow-up and stopped taking my calls. I started calling the delivery guy - a Lucky Khan as per Truecaller. He told me that he had picked up the order at 3 pm and would deliver the order after he had made some other deliveries. At 4:03 pm the order got marked delivered but was not physically delivered. I kept on calling the delivery guy. He finally delivered the order at 4:55 pm. The intended recipient had left and the order was received by reception. And my day got wasted on constant follow-ups. A completely fraudulent operation and I pray for those who place an order on Myflowertree.

I had ordered for flowers n cake on 08 Feb 2022 to be delivered on same day at a given time at Delhi .I paid extra for timely delivery but to my surprise the order is not delivered till 09 Feb 2022 1200 hrs . Despite my requests n complaints to customer care, no heed is paid and no information is sent. I don’t expect such behaviour from the company which are in online business. I have lost the money and trust. God save from such company.