The Leather Laundry

Work done on my bags are commendable. Repair work is absolutely fantastic . Definitely recommend to have the work done with them .

Thank you, Leather Laundry, for the brilliant work you’ve done. I’m extremely happy with the color transformation of my Chanel, Tod’s and Dior bags. Beautifully done!

They don’t deserve even one star. They were to do minor touch ups to my bag. God knows what they did the colour came off in the rain all over my clothes and hands. They denied doing any colour. Said it was not their fault! Then left voice notes saying I should drop the bag into their office and they will do it as a favour! Am sorry not admitting to mistake and treating rectification as a favour will win them zero clients! Stay away.

If you have luxury leather items that need servicing or repair ‘The Leather Laundry’ is what you should consider. They did an excellent job in restoring a pair of Hugo boss shoes that needed servicing/repair. After serving they look brand new. They charged ₹3500 for the job, an amount I think is fair for a ₹25000 worth shoe. They arrange free pickup and drop facility to make it more convenient for you. Try and see it for yourself.

WORST! Have been a loyal customer for years and loved them. But the quality over the last year has dropped completely. Impossible to resolve anything with them. Sent my bag last year to change the straps, only to have the area that they painted over peel and melt 7 months later. No one has any idea what is going on and they keep on transferring calls between reps. After over a month of back and forth they admit it was an issue because they forgot to add a coating of something and will do it this time to avoid it in the future. But since their warranty period is 3 months, I had to pay to get this fixed. At this point it’s been months and I want my bag back. I stupidly pay again for their services to fix a issue caused by their poor paint choice. I finally get the bag, and they have done such a poor job. You can see the patch at the bottom where it's painted over, the paint finish is almost like plastic, the threads at the straps are all coming out, and the i painted over the logo at the front. Let’s not forget that that owner Mallika. She refuses to speak with customers directly over the phone but was ok to resolve the issue via WhatsApp and numerous messages? She also refused to fix the bag the second time around and redo the logo until I took down this google review. Because apparently posting an honest review about my experience is a threat? Anyway finally got my bag back after months and never sending anything to them again. And yeah, also reposting my review.

I hired The Leather Laundry to fix the inner leather lining of my Coach bag. They responded quickly and were very cooperative throughout the process. I would highly recommend their services to others.

I had asked leather laundry to refurbish my mom’s old Jimmy Choo bag. Loved the way they handled the whole process so smoothly. It’s come out so well. There is a major difference between the before and after. I’ve got my goyard fixed from them before and I’m still using it. Would highly recommend their services.

Absolutely horrible experience! 😡 This so-called “bag laundry service” completely destroyed my bag. The colour has totally changed after cleaning, and they didn’t bother to follow a single instruction. I had clearly asked for a natural beige lining, and they went ahead and used bright pink — seriously?! The craftsmanship is careless, the communication was awful, and there’s zero accountability. If you value your things, do NOT trust them with your bags!

I recently trusted The Leather Laundry with my Gucci Rhyton sneakers after the soles had completely crumbled due to humidity and fungal damage. I was worried that the shoes were beyond repair, but the team restored them to their original condition with absolute perfection. The craftsmanship was immaculate — the sneakers look and feel as good as new, with no indication that the soles were ever damaged. Sharing photos of the Gucci Rhyton sneaker before and post restoration

I have availed of their services twice and both times I was thrilled to c my restored bag n shoes . The Leather Laundry team lives up to their promise and delivers your old / damaged goods in pristine condition . They might take a long time 😊but then I guess it’s worth it . I personally have tried so many other restoring companies but ‘The Leather Laundry ‘ wins hands down . Kudos to u ! Anu ganapathy