The Leather Laundry

I sent a ₹15,000 jacket for professional repair and received a ₹10,000 quote just to replace the sleeves. There is a difference between premium craftsmanship and disproportionate pricing. When repair costs approach the original retail value, it stops being about quality and starts becoming economically irrational. Transparency before shipping would have saved time, money, and trust. Craft matters. But proportionality matters more.

Got my Louis Vuitton bag restored… the results were amazing… it had been years I cudnt use the bag but thanks to leather laundry it looks like new… great job guys! Excellent work!

So i hired the TLL for my ferragamo handbag after reading their reviews online...though I had booked dem in advance, due to a backlog, the pickup was delayed.. but boy, thy have done a great job with my handbag... hired dem for cleaning and electroplating of logo and repair of the sling belt loop.. the before after pictures shared by them, show a considering amount of wrk tht has been on my bag... Super satisfied client..! Definitely coming back ... Definitely recommended for all the luxury bags repair and cleanup.

Ma'am your work was like dream to me means mujhe yakeen nahi hora ki yeh mere old shoes hai. Ma'am maza agya and thank you for shoe bag it was really amazing 🤩 big fan of your work ma'am. I can't express my feelings my words. …

Complete Scam ! Please don't give your stuff to them , they shall ruin it completely. For taking the order they will Followup with you religiously and make sure you are convinced about their dedication for work , but once the product is handed over to them they will delay the overall process. My wife had give her DKNY shoes to them for processing which took more than a month and complete radio silence and then after it was apparently " Repaired " they sent the shoes to us which was completely destroyed. On numerous Followups the answers we received that you should have known that the material is plastic and it would be spoilt if it is repaired. Completely Reckless people , dont send them your shoes !! Have uploaded photos for reference highlighting parts of the shoes before they were sent and also uploading the photo of how the shoes were sent back to me.

These guys will harass you to the core!!! They have taken my expensive bag and ruined it and they are not even giving it back. They took the bag in and said it will take 5 week, after multiple follow-ups after 5 weeks, they shared my bag pictures, completely changed, then they admitted the mistake and said they will correct it in two weeks. It’s been 3 weeks now and they haven’t changed anything. If you love your products, please do not trust them. They are asking me pay even after spoiling the bag. Extremely incompetent!

Hello, After all the initial issues I had with you guys, and all the time that you took to fix my shoes, finally the product has been received. And I must say you’ve done a fabulous job. Thank you.

Overpriced,I gave 2 bags just for pasting and one of the bags the rate they have charge for repair is higher than the actual price of my bag I have to repaired,i gave my MK bag and they have charged half the price of the new bag,can u believe that.i will get new one rather than give it to them.not recommended at all,poor servicing,took me 12 days to return my bag that too after calling them multiple times and on top of that they charged me 500 for delivery. had such a bad experience. I could have given to normal repairing shop and paid 500 rather than paying the so called freight charges the way they deliver the items,kindly refer the pictures which is attached and there is a defect in my MK bag as well.handling is super worst,overall ZERO star.

Horrible experience no answer and further damaged my shoes,very unprofessional.They change there policy and refuse to deliver my shoes, every time someone else answer the call lack of coordination.please don't trust them with your precious product.

The worst customer service, even worse owner- rude & incompetent, the bags ive sent to them never reached me on deadlines infact 1 bag was handed over to me after incessant requests after 4 months of being unable to do the work, staff is clueless, owner is never available for a feedback and when she does reply to messages in a one off case, she is nothing but unworthy of giving you a solution! Useless! I wish i could load all my chats of their incompetence n pathetic behaviour here since there are so many but id just say absolutely worst place for repair of absolutely anything they claim to repair! Would never recommend this company to any sane person! N all these 5 starts u see, all paid!! Attaching pics of the bag i received after all work was ‘completed n repaired’ as per them. This is their quality of work