Indore Marriott Hotel

The best hotel in Indore.... Amazing place to stay when in Indore.. You are greeted with a warm welcome by the most friendliest, helpful and courteous staff. The lobby is very well decorated and impressive. The rooms are well maintained, very clean, and nice. They have a gym and a pool too. They have 4 restaurants in total Indore Kitchen - which serves buffet and a'la carta.They serve Indian and Continental both. Indore Baking Company - coffee shop, cookies , pastries etc Pool bar - near the pool serving drinks and snacks One Asia - yet to be opened You can have a kitchen tour too if you request the manager.

I called the hotel to confirm if my guests have arrived safely and they refused to connect me with their room intercom. My guests were from outside of our city and their phones were unreachable. They call them a five star hotel but they also denied to assure me the safe arrival of my guests at an early hour of the morning. This is a great concern when they claim to be a five star. Travel group Friends

The employees provided outstanding service, quickly resolving my concerns and attending to my unique needs with professionalism. Trip type Vacation Travel group Friends Rooms: 4 Service: 5 Location: 5 Hotel highlights Luxury

We went for a family event and the food was horrible, no taste and even we saw dirty plates in the fresh plate bundle, was not expecting that from Marriott type of brand

A very attentive & helping staff, following all covid protocol. But also take care of all the services requested within time. The ambiance of hotel was very great, you will feel relaxed after all day work to be in your pretty room.

Went to attend an award function in zodiac hall at mariott. Had an average experience in terms of service and food. Zodiac hall is decent size and can accommodate over 150 people with ample space outside for buffet Buffet was normal and taste was okish. Had higher expectaions in terms of food and service but turned out to be average Trip type Business Travel group Solo Rooms: 4 Service: 3 Location: 4

This is the best place to be.. love it soooo much ❤️ so much better than any other hotel in Indore The food quality and taste is beyond perfection. Service is superb.. ambience is mind blowing, crowd is elite It gives the the most perfect experience.. everyone must visit this place. The Buffet is just 700 + taxes and variety is immense

We took a short trip to Indore to visit the famous Temples and the famed eating joints just to experience Indore. The Hotel made our trip special with the young and energetic staff always supportive of our needs, taking time out to … Read more on Indore Marriott Hotel

On the first day itself we found out that this hotel discriminates between normal guests and VIP's / celebrities. This is an unspoken rule but as a commoner I understand it. Their "at your service" team never answered our calls even after 7 to 8 rings, which was not expected from a "Five Star Marriott Property ". On 26th March when we entered the "Indore Restaurant" for the breakfast buffet there was no place to sit, the restaurant's staff was running around like headless chickens, without a proper plan of action to handle the guests inflow. It looks like they are not trained to handle a large number of guests. When we finally were able to get our hands on an empty table, my wife politely requested one of the hostesses "Rinky" or "Rinki" "can you please get this table cleaned for us?". The hostess Rinky replied rudely "can't you see we are busy as there are so many guests". We were shocked to hear such a reply but later on we realised that this is how they were trained. Talk to VIP's politely and misbehave with everyone else, that's the norm at Indore Marriott. The upper management staff is self centred and constantly checking on their appearance in the mirror for no reason. The breakfast menu hardly changes, servicing Poha and Jalebi everyday just because it's Indore is no justification. They serve egg curry in the breakfast, which seems a bit strange to me. But most of the menu stays the same. Our insults were far from over, on 27th we wanted to have an À la carte lunch at the "Indore Restaurant" as we didn't want to order in our room. We entered the "Indore Restaurant" but the host refused to serve us and told us to go back or sit outside in the "54 Prarangan" restaurant. We had no choice so we sat outside, the chairs were uncomfortable and so we requested for back cushions. We ordered our food and started to wait for the same but without any warning and to our shock, the staff started spraying the area with mosquito fog / smoke which we inhaled and had to quickly run inside to avoid further lung damage. On notifying the F&B manager about the situation, he fake apologised and offered us a 30% discount which did not not make up for the past insults and health risks. I shouted at the restaurant staff just to notify them that they were not treating us as guests or humans at some times and suddenly the "at your service" calls started being answered in 3 rings. This made me realise that until I show tantrums, my family and I won't be treated properly at this hotel. Why should I behave in a certain way to get the basic services at this hotel? Why can't you treat non celebrities as humans? Is this too much to ask for? The swimming pool is small and there is no separate "kids pool". No lifeguard or staff is on duty near the pool most of the time. We had a better experience at "Fairfield by Marriott" in Goa because of which we decided to stay here, this was a big mistake as this place is subpar in terms of service and staff attitude. I would not recommend this hotel to anyone and would think twice before booking a Marriott property in the future. Trip type Vacation Travel group Family Rooms: 2 Service: 1 Location: 1 Rooms Rooms are spacious and feel comfortable when cleaned. Mind you they won't change bedsheets etc before 3 days until you specify in the pretext of "sustainability". Safety The hotel has a separate fire exit and fire extinguishers are placed at almost all the locations. Walkability This place is at a walkable distance from several other hotels. Food & drinks Food tastes good when ordered in the room. Look out for the Margarita Pizza and Paneer Kathi Roll. Don't order Lasagna as they are not trained to make it correctly. Avoid eating in the "Indore Restaurant" or "54 Prarangan" restaurant unless getting insulted before breakfast, lunch and dinner is your thing. Hotel highlights Luxury

Excellent hotel in Indore. Indore is a beautiful and clean city in India. In Indore marriott hotel is the best hotel to stay in. Everything is wonderful. Rooms are very nice. Food is awesome. Lounge is so beautiful. Restaurants are very nice. Meeting/conference halls are so great. Hotel staff are very courteous and helpful. Worth for each penny. Whenever i visit will ensure to visit and stay in this hotel only. Trip type Business Travel group Solo Rooms: 5 Service: 5 Location: 5 Hotel highlights Luxury