My Flower Tree

Fraud. Dont order, takes money, order not delivered . No response from customer care

Waste of money. Never order from this place. They are scam. They will tell you that they can accommodate the modification. I ordered choco truffle, paid 250 extra for that and received a vanilla flavor. No name mention, nothing. You are paying heavy sum of money but only thing you will get in return is disappointment. I hope these people sleep peacefully ruining other’s special moment.

DO NOT GET SCAMMED. I wish I had read the reviews before unwittingly ordering from my flower tree. They are running a scam. I ordered flowers and a box ferroro rocher for 4K. They delivered only the flowers. Ferroro rocher was never delivered. On trying to call them for complaining, they were unable to reach. Ofcourse. I emailed them my complaint which they haven’t resolved in one month and have closed the enquiry. It’s just a way to rob people, with cheap products that don’t even get delivered. DO NOT FALL for their scam.

Pathetic service by the team, I had done the pre booking for my friend's birthday but at the last moment I was told that I will be charged Rs 300 extra for getting the delivery done. Why did you take the order? Why it was not mentioned before? Is this the way you should treat your customers ? The entire day you keep us waited and then did this. Really disappointed by the services

Tasteful and fresh cakes I ordered cakes many times from your site and every time it made the day delightful. My family and friends and very pleased to eat the cakes that i ordered from your site. So this review is to thank you for the tasty and fresh cakes.

TLDR; I ordered rakhi and it got delivered the day after Rakshabandhan and in a broken state, I am being asked to wait endlessly for a refund now. WORST EXPERIENCE with a fast delivery promise. Order- 896987 I tried MyFlowerTree for the first time to order rakhis but we did not get our delivery the whole day as promised. I then placed a request to cancel the order next morning because Rakhshabandhan was already over. They ignored my request and the delivery guy left this broken torn package outside my door sometime during the day without even ringing the doorbell. I contacted customer care 3-4 times throughout this period for a refund and asked them to take this package back. But the associate on the phone says that they can't help me with anything because this is a complaint and it is looked at by another team. She tells me the only option is to wait. She initially told me that complaint resolution time is 24-48 hours but it has been past 48 hours and I have not received any support from anyone. There is apparently no other way to contact them for even escalations. Order- 896987

On 29.01.2022 around 3PM, I ordered cake and flowers for birthday celebration the estimated delivery time was shown to be by 9PM to 11 PM on 29.01.2022 itself. The said items were delivered to me on 30.01.2022 at 11:15AM, I made repeated calls to delievery person and to shop on 29.01.2022 for requesting them to make this delivery as promised but the shop and their delivery person kept on making bogus excuses for delay and ignored my all requests. Even when I requested for cancellation of my order the shop refused to cancel my order and to refund the money, they were soo soo pathetic, disgraceful and disrespectful in their way of dealing the customer that finally I had to order cake from another bakery. Even till now they are not refunding my money nor they are even sorry for the inconvenience they caused to me. I strongly suggest everyone not to order anything from this shop because they will definitely spoil your celebrations. Order number was: 976973 My Flower Tree is just pathetic 👐🏻

I believe they are running some scam, where they enforce customers to pay beforehand. Delivery is never provided, you call their helpline, they tell you to go to their website and raise concern, you do that, you never hear back from them. I wonder why is there no cyber complaint about these Fraudsters. P.S: It’s an online scam, don’t pay for any cakes and other items on this site, most likely you will never get your delivery, even if you do, it would be completely different and cheap from what you had ordered.

FRAUD website___Thank you for spoiling my surprise.. yesterday I had ordered some flowers & chocolates, delivery slot was 6pm to 9pm (Yesterday) ... Now till today evening i have not received my order , no one is helping me to find out where is my order. i called as well as raised complaint but there is no response from your side. if you can’t fullfill the commitment than don’t make the commitment (about your delivery timing) ..i have already paid you ..till this time i have neither received my delivery nor a single call from your side…please refund my money

I ordered a cake on feb 12 morning for birthday. Followed up through the day. Time of delivery was committed as 2 pm. It is Feb 13 and cake is not delivered and site says delivered. It is a buch of cheats and frauds running this business. I will proceed legally against these unethical practices.