My Flower Tree

One of the worst apps I have ever used . The delivery boy said that he has lost the flowers . The teddy was delivered around 5-6 days late, they guarantee you same day delivery and charge extra for that . There was no platform where I could register my complain

I ordered flowers in the morning on Mother’s Day,i.e, 8th May 2022. Its 12th May 2022 today and the flowers have not been delivered yet. I have called them a 1000 times, they are neither picking the call nor calling back as I submitted for call back. This is my order Id - 1035647. I prepaid for my order. Really a cheat company. Not resolving the issue at all. FRAUD. No refund- no delivery. Big fraud. Do not ever order from them.

Very very bad experience... I ordered a cake and a bouquet for my friend on her birthday... delivery was done very late than expected. It was done at 9.30 PM and I booked a slot for delivery between 12PM to 3Pm and there were no update regarding delay, I called up customer care end no of times but their customer care is useless... this was giveing me a feeling/fear of being cheated and fraud... also the customer care executive disconnect the call in between the conversation without responding... pathetic service the quality of cake and bouquet was also pathetic... I will complaint against them in consumer court... they should stop their so called business of making people fool and playing with their emotions...

Order no.1130018, Pathetic services, same day order is not fulfilled in even 10hours even if I selected a prior booking at 9.00, order is not delivered till 3 pm as well. They do not have a live tracking system, they are unable to provide update of the order. They just keep saying it is out for delivery, we have informed the team even after the slot is over. Thankyou for RUINING my day completely. Very pathetic and reluctant staff. Not at all interested to even work.

OVERALL EXPERIENCE WAS HORIBLE! NOT ORDERING FROM MY FLOWERTREE AGAIN! The cake was delivered 02:30 hrs late from the promised timeline, really disappointed with the customer service who were of no use and we had to face this issue by following up with them for like 3 hrs!! Being a customer we do not expect this atleast we should be aware of the real time delivery even if the order is getting late!! Also no information of the delivery guy was alloted, because if the customer service is useless atleast we can call the delivery guy and take a follow up! The cake was so late that we couldn't celebrate either, there is no refund policy whatsoever, we contacted a person names Raj, who totally refused to refund the amount EVEN IF IT GETS LATE!!

Horrible experience. I have placed the order yesterday . My amount got deducted and also I got the order id details with receipt but after taking multiple followups with My flower tree team, they said they didn't receive payment. I am waiting for my order since morning and I especially ordered on Valentine day. Very worst experience I every had and also team is not supportive. Who is reading this feedback, please dont order anything from Flower tree. Very poor customer experience. Please see attached screenshot of successful order.

I am facing a lot of difficulty in dealing with them. There's no human person to connect with. The customer care number is busy 24/7, no email address to write to them. After calling 50 times the call gets answered once and on hold for another 15-20 minutes and sometimes that hold doesn't even end so how do someone exactly get an update. I am leaving my order no. Here so that someone from the team contact and give me atleast an update. Order no. 1133160. A new address was given to attempt the delivery.

Never book any bouquet from this site. I ordered a bouquet and sweets box yesterday on 20th Feb and selected the time slot 6-9PM as that was the only slot available. But my order is not yet delivered. Their customer care is not answering the calls and the number mentioned in their Instagram is not reachable. These are fraud people. I am glad that instead of ordering two sweets box I ordered 1 along with the bouquet. Else I would be at huge loss as their price are high for normal ones two. My bad I thought to order from myflowertree.

Do not order. I ordered flowers on Mother’s Day same day delivery between 3-4 PM and no delivery was done. No accountability. No answer on customer care number. Idiots ruined the occasion for me.

"The worst experience of my life—MyFlowerTree completely ruined my Mother's Day surprise! I had placed an order for a cake for my mom well in advance, but they failed to deliver it on Mother's Day. Instead, it showed up the next day around noon in a completely horrible condition—the cake was a total mess! They destroyed the sentiment behind the surprise and made the entire occasion feel like a joke. This company is utterly irresponsible and disrespectful. I will NEVER order from MyFlowerTree again and strongly warn others—don’t fall for their fake promises. They are nothing but cheaters!"