VIJAY SALES - HAUZ KHAS

Terrible shop, they will sell you everything and no post sales support. Thier customer service and delivery is awful. I bought a fridge and a tv - in both cases had problems with delivery and installation. Please go somewhere else, The money saved is not worth the mental toll it takes on someone buying these expensive goods.

Suman is an excellent sales person. She explains everything about the product very clearly and in great detail. Highly recommended for customer contact

Till the billing experience was good. Problem starts after that. Rescheduled the delivery without information. Support numbers are not working, central call center is useless amd needs support to function. Need to call 13 tomes to get the complaint logged. Also, what's app support shares the status as delivered where as the delivery in charge says in transit. God bless the store and their ops.

I’m compelled by the staff to give good reviews on this. However, I wouldn’t do the same. I must say that Prabhadevi, Dadar store was extremely great that this one.

I am Atif Ali purchased an HP laptop from Vijay Sales and had a very good experience. Mr. Shailesh Kumar Chaudhary and Mr. Vivek assisted me professionally and patiently. They explained all features clearly, helped me choose the right model as per my needs, and were very polite throughout. Overall smooth purchase and excellent customer service. Highly recommended.

I had a pathetic experience post purchasing at Vijay sales Hauz khas, We bought a urban native water purifier and techinican visit was schedule for today 1st half and same was confirmed by staff. However to ny surprise the techincian haven't reached when i reached out to staff i was informed that it has been rescheduled. As this experience was not enough the visit was scheduled at wrong address, again it was identified by us. The customer service experience is very disappointing

Recently purchased a single door refrigerator from Vijay Sales thinking out of all the stores around, they will be the most responsible ones to handle things but my experience was extremely disappointing and I would never ever recommend buying anything which requires a delivery from their warehouse which is in Okhla. They think the customers are fool and the delivery boys are not professional, no value for customers time, demand extra money when it’s not there in the policies. They gave me a faulty piece after waiting for 3 days for the delivery and I had to send it back and wait again. Just for a fridge to get delivered properly I had to go through hundreds and thousands of calls explaining everyone the situation and it was tremendously exhausting. After asking about the dent on the sides, the delivery guy said that it was a design lol

Shailesh is an excellent sales professional for buying a laptop. He not only helped me with the right choice of laptop, but also made sure all my data was transferred and setup was done with ease. Even after the sale, his service and support were excellent.

Really grateful to Yashpal from Vijay Sales for helping me choose the perfect fridge at a great price. The whole process was smooth, quick, and completely hassle free. Excellent service and very polite support. Highly recommended

Nice updated gadgets and so helpful staff (Jatin & Shailesh) got better discount then online on flipkart