The Leather Laundry

Always had a great experience with their services! My shoe feels like its new again

Pleased with the restoration on two of my bags and two pairs of heels. They did take their own sweet time, but happy with the results!

I gave my Louis Vuitton Alma to the leather laundry.. during my India visit and as the time was really short I asked to give it back to me in 4 days... The guys did an amazing job not only on the lining inside but also the stained leather looked like new. The handles of the bag are unrecognizable- no stains or tear. And they gave the bag new as ever in just 4 days. I thought I won’t be ever able to use my bag which was the first gift by my husband but thanks to leather laundry I am using it again 😊

So so happy to have found The Leather Laundry! Thank you for the amazing job done with my shoes! Looking forward to a brand new bag soon! Professional and absolutely thorough, may they grow from strength to strength!

Worst possible experience. They turned my tan brown shoes maroon! Had sent shoes for sole repair and cleaning however they have used substandard processes and products to turn very expensive shoes into a horrible cheap colour. They will not refund you or claim any responsibility for damages goods. Avoid!

Absolutely loved the way both my shoes were repaired and the team was extremely accommodating in giving me updates from time to time . Will surely be servicing my shoes again with them for sure

WORST SERVICE EVER BY LEATHER LAUNDRY, WORST CUSTOMER SUPPORT BY ROSELYN. I wish there was an option of negative rating as this is the most pathetic bags service I every came across and worst customer support by Roselyn. Without seeking your permission, they change the parts of your bags and spoil the entire structure of it. It's been 3 months and they havent returned my coach bag worth 25k. Rather spoiled the entire bag. Issuing a legal notice and raising my concern with the consumer forum. THEY CHEAT AND MAKE MONEY

I tried leather laundry 1st time and initially I was not sure but after seeing the work n finish I was extremely satisfied. loved it

WORST EXPERIENCE EVER! TLDR - shoddy workmanship, slow and terrible customer service, take forever to finish with a piece, TLL's prices not worth their services EDIT: If you are reading this review, you should know that TLL only reached out to me AFTER I posted my original review before. Their head, Mallika, reached out and offered whatever she offered only after a bad review was posted. Her team completely ignored my requests and did a poor job until then. So you can judge whether this speaks to providing quality services or just saving face. I gave a small Burberry leather wallet, as a try-out being a first time customer, for cleaning and repair and The Leather Laundry (TLL) took me for a ride for 6 weeks. They cleaned the leather fine, but the seams were peeling off and needed repair (needed to be glued properly). They are slow in communicating with their clients (the onus is on the customer to follow up, TLL hardly ever took the initiative to keep me updated), take very, very long to work on the items, and even after all this they sent the wallet without all the repairs done. I had to hound them for another week to get the wallet back. I finally got the wallet and lo-and-behold the repairs were STILL not finished, and those that were done were of very poor quality. They also cracked the glazing of the wallet on one corner. TLL is not by any means a cheap service, so if you want to spend that kind of money to look after your luxury goods, then better to take them to the luxury boutiques where you bought them, and if you can't then better to find alternatives to TLL. I know I will.

I had given up on my old Pradas n Louis Vuittons, n then a friend of mine recommended The Leather Laundry to me. My 12 year old Prada is Revived and It looks as good as New! What else can I ask for?! Their pricing is reasonable too! I'm planning to give some more of my bags for Renewal. Thank you 😊 …