The Pet Point- Pet Shop & Grooming Parlor

Ridiculous service. I had ordered for the pet food online placed an order for 4 Kg dog dry food and they sent only 2 KG dry food. I have a dog who is on special diet of Monge No Grain food which costs around 1700 for 2 Kg. I had 3400 for my order as I had placed for 4 kgs instead recieved only 2 kgs. Dropped them emails, text messages, calls but in vain . It’s beeen 2 weeks and I’m still waiting for revert. Spoke to the owner Akshay Mahendru who assured to solve my concerns but he is MIA after I had shared my order ID and details. Also has sent him the pictures of the product recieved still no revert. Lost my time , money and energy on them. Would never recommend to shop from them.

i have had great experience with the pet shop.. i really liked their service . i had my 2-3 dogs from them. and most importantly their grooming services is awesome and i love the variety of products their store has. i never leave their store disappointed. Thanks 🙂 Good luck

ore the best store for pet lovers. I vist your store with my cutie 🐈 for her grooming and the cutie enjoy with new look also your product is the best .store environment is very impressive.. …

These guys are cheaters. Please don't buy stuff online. Or if you do opt for cash on delivery. I paid upfront, and when my parcel was delivered it had other items, and that too, only half of my order was delivered. Very unprofessional and unethical way of running business. I had to call them 3-4 times, and then the parcel was actually shipped. Now just think about how much pain I have to take to claim my money back? May be they never wanted to ship my order in first place. Please avoid these guys; they cannot be trusted.

Decent pet shop. Got my pet here for grooming, they did a decent job but only cleaned 1 of my pets ear and forgot about the other. I saw the groomer diluting the shampoo with water. Rarely do they answer their phones. Otherwise its a good place to buy pet food. 👍 …

RECOMMENDED The owner and the entire staff is very nice I have bought a husky( pupply) from this shop recently and my overall experience was superb Important Points The owner guided me about the overall process. Before they will give you any puppy, They will check the health and the movements of the pet to make sure that customers doesn't face any issue They will advise you to take the puppy to a vet and get the test done so that you can be 100% sure about the pet's health *******The most important point**** There are alot of pet shops in delhi who will give you breed guarantee on a hand written certificate of their shop however breed guarantee along with the puppy's details has to be on a government registered certificate (which i got to know by the owner of the pet point) The owner doesnt brag about the tenure of the business (like others who says we are 30years old in the business and fool their customers with hand written breed guarantee certificate)

The groomers are inexperienced, they don't know how much nails to cut or how to do the grooming. The store people only care about taking the money. They don't care about anyone else's pet. It is a completely useless service, getting grooming done from here is useless.

Great service, good helpful staff nice ambiance.

I just had a word with the person who picked up the call and was so unprofessional and rude in talking as I was enquiring about one puppy. I would recommend not to approach such store who doesn't know basics attiquettes of how to talk to a customer? Very bad

Best shop