NEERTARU RESORT AND WELLNESS

Absolutely one of most underrated and hidden Gem near Indore ! I doubt any such huge 17-18 Acres resort with such lush greenery and stunning views is there nearby to Indore ! Spacious Rooms , helpful staff and Mr.Maitra GM of Resort is highly welcoming and guest oriented ! Had great 2N Stay ! Well maintained, great amenities and Stunning Room views ! Absolutely Highly recommended ! Trip type Vacation Travel group Family Rooms: 5 Service: 5 Location: 5 Hotel highlights Luxury, Great view, Kid-friendly

The property is amazing, vast and has lots of activities for engaging like zip line, swimming pool, golf putting, swings and playground for the kids etc. It offers a great weekend escape amidst nature and a beautiful place to disconnect from everyday life.. We stayed in Amaltas (Room category) - the room wasn't maintained, though clean and provided basic amenities but things like rusting doors, broken latches, wi-fi wasn't working, the room phones weren't connectedn- we had to use mobile to order in etc. So for these things the cost is too high 6K per night, which isn't worth at all. Food is tasty, arrives within 30 mins and quantity served is good. Menu is limited but fair enough for a 1-2 night stay! Breakfast is average - taste and option wise, both. Staff is good, courteous and well mannered. Overall good experience. Just that the cost is not justified. Trip type Vacation Travel group Couple Rooms: 2 Service: 4 Location: 5 Hotel highlights Quiet

Terrible Experience – Pathetic Management and Service! I had an extremely frustrating experience at Neertaru Wellness and Resort, primarily due to their absolutely pathetic management. We placed our food order at 1:00 PM, and the staff committed that the buffet would be set up by 1:30 PM. However, even by 2:15 PM, absolutely no food had been served. What was even more shocking was the complete lack of communication—none of the staff members had any clue about what was supposed to be served on the buffet. Finally, at 2:20 PM, a staff member randomly started laying out the main course directly without any proper sequence. The management was completely clueless and disorganized; nobody seemed to understand what they were supposed to do regarding the food. The service was so terrible that we ultimately had to leave the resort empty-handed and go outside just to get something to eat. Highly unprofessional—I definitely do not recommend relying on this place for basic hospitality! Trip type Vacation Travel group Friends Service: 1

Absolute Disaster. Avoid at All Costs. My experience at Neertaru Resort was nothing short of disgraceful. This place is the perfect example of how to charge premium prices while delivering rock-bottom service. Let’s start with the most basic expectation — hygiene. The swimming pool, in peak summer, was filthy. Not just “unclean” and visibly disgusting, with spit marks and zero maintenance. We informed the management multiple times, and they did absolutely nothing during our stay. Their brilliant solution? At checkout, they casually said, “Now the pool is clean, you can use it.” The level of incompetence is almost impressive. For a property charging ₹6,100 for less than 24 hours, this is outright exploitation. The so-called “amenities” are a joke: Broken TT equipment No snooker/pool accessories available Staff had to be chased repeatedly for the most basic things It felt less like a resort and more like begging for services you already paid for. Wi-Fi? Non-existent. There’s internet for staff at reception, but guests? Apparently not important enough. And of course, this was never disclosed before booking. Now, the food: Mediocre taste at best Shamelessly overpriced And unbelievably slow service We were told 40–50 minutes wait time, acceptable. What they conveniently hid was that they take an additional hour just to “start” the tandoor. Every request for basic items like butter naan was met with the same robotic response: “Woh toh nahi ho paayega, sir.” That phrase pretty much sums up the entire experience because apparently, nothing is possible at this resort except disappointment. This is not mismanagement. This is complete disregard for guests. Save your money, save your time, and most importantly, save your patience. There are far better places that actually deserve your ₹17,000 for a day's stay for 4 pax. Would not recommend this place to anyone under any circumstances. Trip type Vacation Travel group Family Rooms: 1 Service: 1 Location: 1

1. The property is exceptionally well maintained and is strongly recommended for a staycation in the vicinity of Indore. 2. It is advisable to avoid visiting during peak summer. Additionally, rooms located near the kitchen should preferably be avoided, as the chimney generates considerable noise, which may disturb the otherwise peaceful balcony experience. 3. The General Manager and reception team are courteous and professional; however, the housekeeping and other lower staff need better training. 4. The taste of the food is appreciable, though the overall quality of ingredients used could be enhanced to match the standard of the property. 5. Room service may take time so better to have food at restaurant. 6. Wifi connectivity is poor which they inform in advance. Trip type Vacation Travel group Couple Rooms: 4 Service: 3 Location: 5 Rooms Good enough. Many rooms offer good outside view. Nearby activities Jam gate Safety Good Walkability 1.5 hours drive from Indore Hotel highlights Great view, Quiet

Very poor experience. The room had a terrible smell, and there were multiple lizards inside the room. The air conditioner was not working, and even after multiple calls to the manager, it remained non-functional for almost half of our check-in day. The staff was unprofessional, housekeeping was inadequate, and the rooms were not cleaned properly. The manager was also very irresponsible. I would not recommend staying at this resort. At this price, you’re much better off booking a good 4-star hotel instead. Rooms: 1 Service: 1 Location: 4

Absolutely beautiful venue, very well maintained. Beautiful destination for a stay, lovely services and rooms, I appreciate and applaud this place. One of the best resorts in the area for a quiet nature retreat. I highly recommend. Appropriate pricing for such diligently well maintained rooms. Trip type Vacation Nearby activities Various activities, tennis, pickleball, volleyball, swimming pool, indoor games just to name a few. Wonderful massage services too. Hotel highlights Luxury, Great view, Romantic, Quiet, Kid-friendly, Great value

Serenity at its best. One of the best places to visit in Central India. That too in Malwa region.... amazing property. Amazing food and service.

We were pleased when we first visited the resort the Location was too good. Some points I need to point out; - Worst Food Management and responsibilities. We went into the restaurant for order the food at 1:00 PM but they offered us the Buffet which will start at 01:30 PM at some extra price so we agreed. Later they told that the buffet is for other group so we will serve the same food at restaurant. We asked for starters and reminded them in every 10 minutes but even after 45 minutes they didnot even serve the starters when I checked the starters had been served to the group at 1:20 PM. So when we told them to order food they asked for 45 minutes more. - Very Small Pool The pool is open for even day guests who pays only to use pool and pool is too small to fit even 20 people. Also the depth is too less that no one can swim. - Construction going on Some more rooms are being constructed. That's good but they should cover the area. - Very Poor Management They are short of the staff, everyone is doing everything. Work allotment has not been done. That is delaying the work. The Bed is also broken Zero Management. Trip type Vacation Travel group Friends Rooms: 4 Service: 1 Location: 4 Hotel highlights Quiet

Had a really nice stay at Neertaru Resort near Mhow. The overall experience was pleasant, with good hospitality, a relaxing atmosphere, and tasty food. A special mention to Mr. Nirendra, the manager, for his warm hosting and helpful nature. He made sure everything was comfortable and well managed throughout the stay. Overall, a great place for a peaceful getaway near Mhow. Good food, nice hospitality, and a pleasant experience. Would definitely recommend it! Trip type Vacation Travel group Family Rooms: 4 Service: 5 Location: 5 Hotel highlights Great value