The Park Indore

It was a great stay The staff ms sandhya was helpfull Trip type Vacation Travel group Family Rooms: 5 Service: 5 Location: 5 Hotel highlights Luxury

Stay at Park was good this is my second time here. Vineet and Muskan at Epicentre were good to help. Met Komal at reception she was helpful in checking out Trip type Business Rooms: 5 Service: 5 Location: 5

All is good only we need cleaning in corners need to just feee Rooms: 5 Service: 5 Location: 3

The stay was good and the hotel staff were well manners. Thank you Trip type Business Rooms: 5 Service: 5 Location: 5 Hotel highlights Luxury, Great view

Very bad service Upon arrival, we were given card keys and directed to a room, only to find that the door opened to someone else’s room, which was alarming and unacceptable. The staff eventually assisted us and clarified that it was not our assigned room, but this caused considerable confusion and discomfort. After being relocated to our correct rooms, we faced further issues: • There was no running water in the washroom, which made basic amenities inaccessible. • The room’s electricity failed three times, disrupting our comfort. • Essential items such as cotton buds, disposable slippers, and an ironing board (despite an iron being provided) were missing. • We were given only one card key per room, and one of the card keys was not working. Additionally, the electricity card required to power the room was missing, which is highly unusual for a five-star hotel. • During the room handover at reception, we were assured everything was in order, but this was clearly not the case. • Our room service order was incomplete, with rice forgotten and only the main dish served. These issues persisted throughout our stay, and given the hotel’s five-star rating, we are deeply disappointed with the overall experience. We expected a seamless and comfortable stay, but the cumulative effect of these problems fell far short of our expectations. We kindly request that you address these concerns and take steps to ensure they are not repeated for future guests. Please let us know how you plan to resolve this matter. Travel group Family Rooms: 1 Service: 1 Location: 4

Staff were great harpreet kaur at reception was helpful Rooms: 5 Service: 5 Location: 5

Exceptional Experience at The Park, Indore My stay at The Park, Indore was nothing short of outstanding. From the moment I arrived, the hospitality and service were top-notch, making my visit truly memorable. A special word of appreciation for Mr. Durgesh, whose professionalism and warm demeanor added immense value to my experience. He went above and beyond to ensure every detail was taken care of with utmost care. His attention to guest comfort and prompt responsiveness reflected the high standards of The Park. It's rare to come across such dedication and genuine hospitality—he truly made the stay seamless and enjoyable. I'd also like to commend Mr. Ajay, whose courteous nature and friendly assistance added to the overall positive impression of the hotel. His helpful attitude and warm smile were always appreciated and made interactions a pleasure. Kudos to the entire team at The Park, Indore for maintaining such high service standards. I look forward to returning soon and would highly recommend this property to anyone visiting Indore Rooms: 5 Service: 5 Location: 5

Harpreet was helpfull she help us with luggage also best for stay Rooms: 5 Service: 5 Location: 5

It was comfortable stay and good service. Food also good. Rooms: 5 Service: 5 Location: 5

A good and modern hotel with great breakfast. The buffet breakfast was amazing with a wide variety. The location is bit far from the Airport and out of the main city but it's worth staying at such a lovely property with nice hospitality. Trip type Vacation Travel group Couple Rooms: 5 Service: 4 Location: 4 Rooms Good and Modern with all the amenities. Nearby activities Phoenix Citadel Mall at 15 minutes drive. Safety Very safe with high security. Walkability Not an optional as will need vehicle to go anywhere. Food & drinks Great buffet breakfast. Noteworthy details Hospitality at the gate when you get out of the car or when you are going to sit in the car is really nice. Hotel highlights Luxury