FabHotel Imperial Regency

Bathroom has no ventilation always smells foul. Even the entire room smells if Bathroom door is open. Trip type Vacation Travel group Family Rooms: 3 Service: 4 Location: 5 Rooms No sofa no chair in room.

Worst stay experienced in my life. I'll never prefer this hotel to my enemy. Rudest receptionist staff who claims to be owner of the hotel. He'll fight with for to hide their mistake. Bedsheets were dirty, hairs were found and still he said this could be cleaning staffs hairs as we have changed the bed sheets but it was not. Felt insecure and invalued. Please never stay to this hotel . Rooms: 1 Service: 1 Location: 1

Washrooms full of cockroaches. Geysers not working even when turned on. Problem was it was chilling cold even in Feb and had to bathr with ice cold water because of this. When told about it, no action taken for 2 days straight, even till checkout. When asked at checkout, they just said we switched it on (which we anyways have to tell everytime). AC was working only 1 of the days of stay. Not ideal to always talk to reception for every single thing. Trip type Vacation Travel group Friends Rooms: 3 Service: 1 Location: 4 Noteworthy details 2 Male and 1 Female not allowed in same room.

The staff were helpful, rooms were decent. The food was not good. Portion size small, and tea was like water. They cant even make proper pakoda Rooms: 3 Service: 4 Location: 2

HILARIOUS AND HORRIBLE We booked 4 rooms for my FAMILY from 20/02/2025 to 21/02/2025 for 1 day in the hotel IMPERIAL RESIDENCY from the site of Fab Hotels. We reached the hotel at 10.30 pm from Omkareshwar and Maheshwar. Since everyone was very hungry, instead of going to another restaurant, we freshened up and went to the hotel's terrace restaurant as the manager told us. As soon as we got out of the lift, a dog came barking at us. We asked the man who was drinking there to restrain the dog, but he ignored it. This happened twice. Still, he turned a blind eye to it. Later, however, his black dog came at my 7-year-old nephew and bit his hand. The wound was superficial, but the nephew was very scared. He was shaking and crying continuously. We immediately got rid of the dogs and went downstairs. By now it was past 11.30 pm. We were taking our nephew to the doctor by sending some members to the restaurant. In the meantime, the drunk person kept calling me drunk and I was wondering which hospital we had gone to. As it was midnight, there were no doctors available in the two hospitals. The employee there said that the government hospital would start at 9.00 am. I put the phone on speaker in front of the doctor in a private hospital and called the drunk man from IMPERIAL RESIDENCY. The doctor asked him if he had given the vaccine to the dogs. After that man replied yes, he immediately told us that you cannot stay in my hotel and vacate the room. The doctor was also completely speechless. We told him that we would vacate the room and took our nephew to the restaurant where our other members were and came to IMPERIAL RESIDENCY without eating. Although the whole family was tense, they had become aggressive. After reaching there, we came to know that this man was the owner of the building in which the hotel was located. The OWNER of the hotel was different. After calming the family, we asked the hotel staff to refund the entire amount of our hotel booking. We told the staff that it was 1.30 am and we did not want to disturb their other customers, so please pay us our payment immediately. In the meantime, the drunken man did not come down. Surprisingly, the owner of the hotel was a different man and the one who told us to leave the hotel (who had nothing to do with the hotel) was a different man, whom everyone was listening to. After receiving our payment, we left immediately and checked in at another good hotel at 2.00 am. In the meantime, we met two good people. One of them was a good man, a rickshaw puller who helped us take three or four hospitals that night and the other was our driver who took us to a good hotel that night even though he was tired from driving all day. The experience was very scary and terrifying. We were worried but we had to leave the hotel as there were small children and elderly people in the family. Don't go to this hotel where customer's safety is not taken care of, hotels personnel or owner seat in front of the customers and drink alcohol, dogs are allowed to roam around on customers in restaurant. They even did not apologise instead asked customers to vacate their rooms at midnight. Fabhotels should be very careful while choosing such hotels so that customers like us don't have any such unpleasant experiences. Trip type Vacation Travel group Family Noteworthy details HILARIOUS AND HORRIBLE We booked 4 rooms for my FAMILY from 20/02/2025 to 21/02/2025 for 1 day in the hotel IMPERIAL RESIDENCY from the site of Fab Hotels. We reached the hotel at 10.30 pm from Omkareshwar and Maheshwar. Since everyone was very hungry, instead of going to another restaurant, we freshened up and went to the hotel's terrace restaurant as the manager told us. As soon as we got out of the lift, a dog came barking at us. We asked the man who was drinking there to restrain the dog, but he ignored it. This happened twice. Still, he turned a blind eye to it. Later, however, his black dog came at my 7-year-old nephew and bit his hand. The wound was superficial, but the nephew was very scared. He was shaking and crying continuously. We immediately got rid of the dogs and went downstairs. By now it was past 11.30 pm. We were taking our nephew to the doctor by sending some members to the restaurant. In the meantime, the drunk person kept calling me drunk and I was wondering which hospital we had gone to. As it was midnight, there were no doctors available in the two hospitals. The employee there said that the government hospital would start at 9.00 am. I put the phone on speaker in front of the doctor in a private hospital and called the drunk man from IMPERIAL RESIDENCY. The doctor asked him if he had given the vaccine to the dogs. After that man replied yes, he immediately told us that you cannot stay in my hotel and vacate the room. The doctor was also completely speechless. We told him that we would vacate the room and took our nephew to the restaurant where our other members were and came to IMPERIAL RESIDENCY without eating. Although the whole family was tense, they had become aggressive. After reaching there, we came to know that this man was the owner of the building in which the hotel was located. The OWNER of the hotel was different. After calming the family, we asked the hotel staff to refund the entire amount of our hotel booking. We told the staff that it was 1.30 am and we did not want to disturb their other customers, so please pay us our payment immediately. In the meantime, the drunken man did not come down. Surprisingly, the owner of the hotel was a different man and the one who told us to leave the hotel (who had nothing to do with the hotel) was a different man, whom everyone was listening to. After receiving our payment, we left immediately and checked in at another good hotel at 2.00 am. In the meantime, we met two good people. One of them was a good man, a rickshaw puller who helped us take three or four hospitals that night and the other was our driver who took us to a good hotel that night even though he was tired from driving all day. The experience was very scary and terrifying. We were worried but we had to leave the hotel as there were small children and elderly people in the family. Don't go to this hotel where customer's safety is not taken care of, hotels personnel or owner seat in front of the customers and drink alcohol, dogs are allowed to roam around on customers in restaurant. They even did not apologise instead asked customers to vacate their rooms at midnight. Fabhotels should be very careful while choosing such hotels so that customers like us don't have any such unpleasant experiences. Don't have option to post review so gave 1 star. Otherwise it is useless

Very courteous and prompt service , spl mention Sandeep young boy was very good , Hope you maintain. this in future , Thanks for making my stay comfortable. Trip type Business Travel group Friends Rooms: 5 Service: 5 Location: 4 Rooms Simple clean and neat rooms, stayed for three days, wouldstay again whenever in Indore. Central location, near railway station, very convenient Hotel highlights Great value

जो रूम ऑनलाइन दिखाया गया था उससे भी बेकार रूम मिला कंफर्टेबल बेड नहीं ,ना टेबल , कुर्सी थी सर्विस भी बेकार, मॉर्निंग में ब्रेकफास्ट की सुविधा थी पर जो चाहिए वो ब्रेकफास्ट नहीं मिला Rooms: 1 Service: 1 Location: 5 Rooms बकवास

I booked a deluxe room for 2days and it was my biggest mistake. The room is soo dirty there is a stain of spit on the walls. The towel, bedsheets are pathetic. No rodessional staff at reception. It's a suggestion to kindly do not book this hotel thinking it's a good hotel. It is not. Trip type Business Travel group Friends Rooms: 2 Service: 2 Location: 3 Rooms Super dirty rooms with spit stains on walls, hair on the bedsheet and pillows Food & drinks The food in the hotel is same as roadside thela. It's better you eat at a thela rather then eating here.

My recent stay at the Imperial Regency in Indore surpassed all my expectations and left me with a truly delightful experience that I will cherish for a long time. As soon as I entered the hotel, I was welcomed by an exemplary sense of hospitality. The reception desk staff were extraordinarily courteous and efficient,ensuring that my check-in process was seamless and hassle-free. They took the time to provide me with detailed information about the hotel's facilities and amenities, leaving no room for confusion or uncertainty. Upon entering my room, I was immediately struck by its exquisite decor that exuded an aura of elegance and charm. The attention to detail was impeccable, leaving no corner untouched in terms of aesthetics. The king-sized bed provided a level of comfort that ensured a peaceful and restful sleep. I was particularly impressed by the immaculate cleanliness of the room, which spoke volumes about the hotel's commitment to maintaining the highest standards. The attentive and friendly service of the staff further enhanced the overall dining experience, making it truly enjoyable and memorable. The strategic location of the hotel added another layer of convenience to my stay. Its proximity to the city center like railway station and bus stop and major attractions made it effortless for me to explore the vibrant culture of Indore. However, what truly set the Imperial Regency apart from other hotels was the exceptional level of service provided by the staff. Their professionalism and friendliness made me feel like a truly valued guest, and their eagerness to assist with any queries or concerns made my stay all the more enjoyable. In conclusion, my stay at the Imperial Regency was nothing short of extraordinary. The meticulous attention to detail, the breathtaking decor, and the exemplary service all contributed to creating an unforgettable experience. I wholeheartedly recommend this hotel to anyone visiting Indore, as it promises a luxurious and enriching stay that will surpass even the highest expectations. Trip type Business Travel group Family Rooms: 5 Service: 5 Location: 5 Hotel highlights Quiet, Great value

Very bad behaviour and not good service at all. Lied us about their room price and even though we booked 3 person room online and payed price but when we asked about our reserved room they charged us with 500 extra and gave us 2 person room . The room was very suffocated and even their geyser and exhaust fan was not working.😔😞 Rooms: 1 Service: 1 Location: 2