SAWHNEY AUTOMOBILE WORKSHOP YAMAHA

Extent work polite staff

Staff was very passionate about work.

Best service of good mechanics

Very bad service.I went for my bike R15 servicing on this Sunday and saw all the steps for the services, they were putting extra charges unnecessarily and not doing anything properly whatever they have mentioned in the bill. Staff and manager are not well mannered with there customer. I recommend all others not to go that service centre.

Very bad experience labour cost is very high they will change those parts which dont require. "Total Service charge is 9k" I wasted whole day at service center there is always crunch of machanic. Today I visited at 9:30 and my bike service was completed at 4:30pm because every 10-15 min Amitesh takes out the machine(who is working on my bike) to inspect other bikes and scooty which are coming for service and he very arrogantly said he is the senior engineer we have need to ask him only to inspect the vehicle. Depak and Paji are very polite. If u wanna visit u should have a minimum of 5-6 hours for ur service.

Hello, I had the worst experience with this Yamaha dealer in Delhi, Sawhney Automobile on Dwarka Main Raja Puri Road. I bought a bike, the R15M, in July and got it serviced afterwards. From the beginning, I was facing gear issues; the gears were sticking. During my first bike service, I informed the mechanic about the gear sticking issue, but he assured me they repaired it. However, the problem persisted. Upon the second service, I reported the same issue, but it wasn't resolved. Additionally, the mechanic suggested replacing the front brake, claiming it was damaged, although when I checked , it was not damaged after my refusal, they charged me for labor and he asked me again n again to replace it. I told him to leave the brakes and do rest of the service. Again n again he asked 3-4 times while servicing that I will be facing different kind of issues. I would have to pay more in future because of this he was trying to scare me. At the end I denied him for the front brakes. When I checked my bill they charged me labour charge of brake pad replacement 277rs. Also they charged me 180 rs for chain clean and 150 rs for chain lube. I saw that they just sprayed a bit of chain cleaner and chain lube and they charged me around of 320rs. Then again i started facing gear stuck issue. So I went to workshop on 10 Feb I asked them that I am telling you guys from starting about gear stuck issue but it is not getting resolved one man told me that we will have to check your bike’s clutch and you have to pay for LABOUR CHARGE i said why from stating I am asking for this, the man told me no you have to pay the LABOUR CHARGE I said okay do it. Then the man who was servicing he opened my bike’s clutch and asked me to change my whole clutch plate to the new one because The clutch plate of the bike got damaged. I clicked a picture of clutch plate and I checked that with one of my known who is also a bike mechanic in BMW bikes. It was not damaged. The man who was repairing was trying to make fool of me. I denied to do that he was again asking me to replace it I denied again so they charged me LABOUR CHARGE again when I went to the lady who was sitting in customer lounge for the queries I asked her about this. She went to the workshop then they changed LABOUR CHARGE into CLUTCH TUNNING CHARGE. They only opened my clutch checked and closed it. I asked the lady where is the manager I want to talk to him or her. She told me that manager is not here he is out of town. I asked the man about my front brakes he told that your bike’s front brake is like new no need to change front brake pad. I was shocked because last time one man told me it’s damaged from same workshop. So I went home. The next day, while riding, I discovered that my meter was not functioning, and the TCS brakes were not working, which was later attributed to negligence during the service. I ended up having to pay for repairs elsewhere due to their incompetence. I am determined to warn others about the poor service at Sawhney Automobile. They prioritize profit over customer satisfaction, Then I went to different Yamaha workshop in Gurgaon they searched and found that front sensor is damaged and the man who checked the clutch from Delhi’s workshop he did not close the bike properly one of the nut is not there and then I had to pay more for the front sensor. I will make sure to tell every one not to go sawhney automobile for bike service. They just want to make money nothing else. Staff is just fake. They only want to make customers fool and make money. Quality of repairing is worst. Problem remains same even after repeated check. They damaged my bike during service. Earlier My front bike sensor was working fine but after service I found it damaged. PLEASE DONT GO THERE IF YOU WANT YOUR BIKE TO BE UNDER GOOD HANDS.

I had very bad experience with sawhney service centre.i never be recommend to other people for the service. I have a doubt they are replacing the part or not. Because my bike condition is down after the service.every service 2-3 times Have to visit the centre with bike. Even they doesn't understand the value of time of customers. I am requesting to service centre management please improve your service and other aspect as well. Services Brake service & repair, General inspection, Major service, Oil change

Nice work done by them.

Worst service Nonone given answer in right way including service manager. I have visited on 16th Feb for servicing my Yahama SZ RR. They have confirmed part is available your bike and we will resolve your problem but after waiting five hours they said sorry part is not available and we can not resolve your problem. How can they has denied when they have confirmed first part is available? And right now my bike is stuck and park in my home. Who can return by wasted time and mindly harassment?

Pathetic Service, They not even Try to Value Customer’s time, I Accept that they have Big service center and 5-6 + Bay But On Their Bay on rush hours only 2-3 Mechanics working!! On Sunday I Gave My Bike at 10-10:30am around and they prepared my job card 12:00pm and Done my service at 4:30PM and it took almost 1.5hrs to pay bill because their executive are very slow !! They took almost half of my day for just changing engine oil and chain lube !!