GoMechanic - Customer Support

Must have repeated our concerns about the service station and service buddy to 6 different customer care executives. And even after repeated calls no resolution. They kept saying our 'senior' will call you back but no one did.

No support regarding 10% instant discount on ICICI card payment was provided by customer care. Multiple of times I called them but all go in vain. Ultimately I have to make full payment...

This was my 2nd time with Go-Mechanic, wonderful experience. They took very good care of car, although i never took door pick-up & drop services, i visited the place & they have done service in front of me & explain everything about in mechanical term... Person was very knowledgeable

I am not satisfied your service ek service ke liye muje 6hr lage or meri gadi ko to karke beja bhi to extra charge laga Jo ki muje bola gaya tha ki koi extra charge nhi lagega fir bhi 999 ka plan lene ke baad bhi muje 400rs extra Dena pada or sath hi sath mai. Muje 6hr wait karna pada yesi service to main kabhi bhi nhi Lena chahugi ........Aarti raj

Very pathetic service by Gomechanic customer care team. I am miles membership user and I called them for a SOS service as my car broke doen middle of road. The nearest gomechanic service centre was just 700m and they took 2hr to respond back to me. Reason being customer care had shared the incident to them post 2 hrs of my call. If you ever stuck in auch situtation.. never ever call them. Instead look for some nearest car repairing shop. Just regretting with my purchase of gomechanic miles membership. NOT AT ALL A RECOMMEND.

They are fooling people in the name of additional charges and services. We were asked to pay additional charges and we will get car wash free and later when we called them to get that service they straight away said it’s chargeable and you have to pay extra for it. This is ridiculous, I will go to consumer court and media to get my money back. Pathetic experience

Worst horrible not supported for miles membership.Service buddy not cooperative. After booked service, at service center denied to provide service. No coordination between GOMECHANIC and SERVICE center. NOT RECOMMENDED at all.

On 19 Jan 25 at 10 pm I have make numerous call at your roadside assistance no. for flat tyre but nobody picked and then I call at your customer care and he said my issue will be solved by next day morning. You want me to wait on road with flat tyre for your service till next morning. Even 1 star is more for your service.

Very poor customer service does not provide updates Services Auto glass repair

Worst customer service. Within warranty they did not replace/repair tyre inflator purchased from Flipkart. For this I mailed several times several times talking with customer care. Only time was given After some times they blocked my no.from their all channels. For a little thing they cheated me. Its very shameful for this company that instead of follow warranty they blocked me only for a product cost under Rs 1500. It is just an example about companies products /Policies/customer service.