PNB Housing Finance Limited

This is a place where if you take any loan, your rate of interest will keep on increasing without your knowledge . They can charge anything. This place is full of misleading service personnel who mostly state false facts. We got our home loan shifted from here to Axis bank after being looted for many years.

Very bad service & too late for every request.Worst customer service, Very High interest rates. For closing the loan they don't close easily they take 1-2 months with different heavy charges,etc. Request everyone who has very frustrated complaint on [website hidden]

PNB housing is champion in harassing customers once the loan is approved. No customer support and zero customer grievance system. Increasing interest rates and not foreclosing loan for months

Services by senior staff are good. However, lower staff (especially Ms. Preeti Nigam) is not at all helpful. I visited their office on 06th June 2018 to return the loan amount. Preeti Nigam madam was not helpful at all in accepting the amount which I wanted to return to close my Loan A/c. She didn't cooperate and asked me to come back (on 7th June). She could have accepted it but was reluctant only because she didn't want to work after 3PM (The office closing hours is 3.45 PM). "Not at all customer focused."

Pl don't take loan from this group. These people would Suck. My loan account no. 306253 , I took loan of.30 lacs and paid 18.5 lacs in 6 year. Since scheme was cancelled I had to get loan cancelled and these guys chargd me 29 lacs as foreclosure despite of paying 18.5 lacs . Worst part is that there is no escalation matrix. In name.of Nodal Officer person named ansul dalela is arm twisting customer. All calls are routed to him and he arm twissts. I have not received proper response so fat and they are charging interest day wise .. I will share email and other letters soon.

Since last 3 month i am chasing them for List of documents and still it's pending. There customer service level is zero. Team who assisting customers have no answer. Would never suggest anyone to go with PNB housing finance. You will stuck.

PNBHFL don't deserve even 1 star. Our loan was approved wurh roi 9% but without informing us they changed it to 12%. When we went to branch ofc, they said it will be done thru msin branch which is in barakhamba road, Delhi. After visiting main branch they said there is a fee for changing roi. We agreed to pay. After 1 year again thry changed it to 12%. Again We went snd again they charged fee to change roi. We paid again n After 2 months they made it 12%. This is how pnbhfl js extorting money from customers. Now we decided to shift our loan to other bank. For that we applied for foreclosure but no update are provided by anyone from top level to ground level. They are just waiting to extort one more EMI. We came to know by near n dear ones that pnbhfl do same wirh every customer. I had lost trust on this finance co. Secondly, I will not recommend anyone to apply loan here

*BEWARE OF THESE SCAMMERS* I have to give atleast 1 star as I can't give 0. I took a loan from PNB Housing Finance and was informed that my ROI will be around 8% but got loan at 11%. Thus, I cancelled the loan but they still deducted my EMI. Now I am chasing them from 3 months for the refund but they're not interested in returning my money. I raised complaint with the customer care, nodal officer and the managers but I think they only work on processing of loans and not resolving the complaint. DO NOT TAKE LOANS FROM PNB HOUSING FINANCE. They have poor customer care and the worst grievance redressal system.

Pathetic Bank, pathetic service, pathetic all the people working in PNBHL. Last one month I have been running here & there and asking for my foreclosure & list of documents and no response and no update from them. The people in Branch office sector 63 Noida, wouldn't even pick up the calls. But If I miss a EMI for one day, their collection team will immediately come to my home next day. And when I need something they always delay. They wouldn't even let me close my loan account. I have been paying 12% interest rate for home loan. Every month they keep increasing the interest rates. Pathetic !! No proper response from the customer care agents too.

Fraud & Worst home loan bank in India. Please, NEVER apply for any loan from PNB Housing Finance. Worst customer service, Very High interest rates, Very high EMI's, Delay processing in documents, Very abusive and thug collection teams, etc. Its been 2 months and PNB housing haven't given me my foreclosure document yet. Every time, I go to the office and call them and NO update or any timeline. They don't response to the email also. The centralized and Management teams are very money minded people.