Easy Home Finance

Good customer service I,m really happy for service

Support is zero , Negligence and Ignorance is 200% , specially Rohini and Dwarka Branch from Delhi. You always have to visit your home branch , no support from nearest branches specially Dwarka Branch who refuses everything and asks for visiting home branch always. You are just treated well on call centre support and no other support from branches. You are charged with high fees beside interest. No one should approach them even in case of life & death.

Dear Easy Finance Team, I am writing to express my concern regarding a loan application I initiated through one of your agents. I had paid the required processing fee with the understanding that my application would be submitted and processed in a timely manner. However, despite waiting for over two months, the loan was never applied for. During this time, no communication was made regarding any issues or delays. Now, I am being informed that the loan cannot be processed due to the absence of a lift in my building—a condition that was never mentioned during the initial discussions or the technical round. This reason is being cited only now, and the agent is refusing to return the processing fee. I find this lack of transparency and accountability deeply disappointing. The delay and failure to disclose such a critical requirement upfront have not only wasted my time but also caused unnecessary stress. I respectfully request that Easy Finance take immediate action to refund the processing fee and address this issue appropriately. Please let me know if any further information is required from my side. Thank you for your attention to this matter.

My experience was extremely bad. First, when my file was being processed, they told me that the loan process was easy and there were no charges. However, they asked me to pay ₹5,900 as a processing fee. After that, they took more than a month just for the process. In the end, they said I had to pay for four service charges, along with 3% of the loan amount. Altogether, this comes to around ₹1 lakh. I wanted a loan of ₹3 lakh, out of which I would have to pay ₹1 lakh to the company. Also, the contact number on their website does not work, and no one responds to emails. They had promised a 50% refund of the processing fee, but now they are refusing to give it. This is a very poor loan service. I request everyone not to take a loan from this company. If you don’t believe me, try taking a loan once—you’ll understand who is telling the truth and who is lying.