HDFC Bank Home Loan Branch - New Delhi (Connaught Place)

This the worst Bank, now feel cheated after balance transfer to HDFC. Write numerous email for sharing contact details of one Nitin Kayastha and Arijit. none responded to the mail. Biggest mistake of life trusting to HDFC

Noone picks up the customer care number. And I am amazed to see thousands of frustrated customer ranting online with none from the higher management having time to see. This company is certainly doomed.

Very responsive team , best service for home loan

Good experience, Professional behavior of staff

Best staff at CNP

Really nice experience correct address is - Kailash building KG marg

Smooth home loan processing.. supporting staff

If there was a lesson on how to ruin your relationship, hdfc home loan gives those lessons for free. I wish to close my home Loan, first they stated fill forms on website, give missed calls, write to customer care and wait for 2 days.. If they like, they will reply. 3 days and no reply. Complained to next level and some xyz called to say I cannot prepay my loan... Because of pandemic and their IT system are not capable enough to handle the payments...shud u upgrade their IT system 🤔🤔🤔 no doubt RBI Banned their credit card bussiness. Next, come to branch for loan closure.. Nearest open branch is in gurgaon... So i shud travel across 2 states to give them my business. My home branch is not open.. They r not bothered... Nice, Requested for part payment, again same... Fill the form.. They will reply in 2 days... After 2 days they again send a mail to fill the same form again and now their response time will be 4 to 7 days..and yes.. You cannot prepay more than 25 % of the principle amount. Rbi guidelines be dammed.. They are a authority in themselves.. Such a pathetic bunch of looser hdfc is that they want you to come to branch for everything in the era of net banking and home banking. Offcourse, if u want new loan.. They will come to ur home.. Getting loan is easier but closing it is a much more pain than one goes thru sarkari banks...so better to bear that pain initially and get loan from banks like SBI only... They suck u at every oppurtunity.. Be it lowering the interest rate or any other service... Negative Responsiveness, Quality, Professionalism, Value

Pathetic service... They make Customer wait unnecessary while roaming here there.. girl sitting at counter 2 don't know how to talk to customer.. on approaching her for query, she say I don't invite you... This is the way they behave with customer.. during loan, they will call u many times after that no support...

Pathetic service.. the team follow-ups rigorously when they have to convince customers for taking home loan. after that they don't care. No customer support and are very rude