Excel Honda Workshop - Mayapuri

wrost experience 1st service for my honda activa . minor service for 3 hours totaly waste for time . vichle is not proper check & advisor behaviour is not good specialy gate gaurd 3rd class language used .cx lounge very dirty. ac not working. not recommended for exle service centre Mayapuri unsatisfied.

I Have very disappointing experience at Excel Honda service centre, Mayapuri. The service quality is extremely poor and the most important thing is Behaviour of staff is very rude and disappointing.

Excel Honda workshop in Mayapuri is a two wheeler bike scooty service centre and repairing centre of these two wheeler situated in Mayapuri industrial area in workshop staff is very polite and cooperative with the customers and good service provided by staff

Es workshop ka work very bad hai meri activa service k ley lekr gya uska bole half engine ka kam hoga mne agree keya or muze bola gya 3-4 days m ho jayega kam but 20 days lgaye or kam bhi ache se nahi keya ab bhi engine se etni aawaj aati hai mne enko bola but koi rply nahi dii or screech bhi dal dii paint bhi utar deya m kya bolu mera RS west huwa m to ye khunga kabhi bhi koi bda work ho to es workshop m mt krwana mne complaint bhi ki hai abhi uska koi solution nahi huwa hai or muze pta chla hai ki es workshop ka kam very very poor hai m to kam krwa kr fas gya.

Honda बहुत अच्छा ब्रांड है लेकिन उस छवि को इसके सर्विस सेंटर ख़राब कर रहे हैं।सर्विस सेंटर सिर्फ बाहरी देखरेख जैसे कि नार्मल सर्विस ही ठीक करते हैं वो भी 50% (सम्पूर्ण नहीं)।यदि वाहन में कोई अंदरूनी कमी आ जाए तो उसको ग्राहक के साथ सट्टे मारकर बार बार टालते रहते हैं।क्योंकि कुशल कारीगरी में कोई भी निपुण नहीं हैं।शायद उसके लिए Honda कोई भी उपाय नहीं करता।आज अगर कंपनी पहले स्थान पर है तो सिर्फ अपनी क्वालिटी की वजह से,सर्विस सेंटर की वजह से नहीं।Honda को अपने घटिया सर्विस सेंटर और अकुशल कारीगरों पर ध्यान देना होगा वरना इनकी तरफ़ से कंपनी भविष्य में निचले पायदान पर आ जाएगी। मैं ये इसलिए लिख रहा हूँ कि मैं भी इन सर्विस सेंटर के चक्करों से परेशान हूँ।19 मार्च26 को मैंने भी एक्टिवा 125 खरीदा था जो पहली सर्विस से पहले एकदम सही और एकदम परफेक्ट था, 18 अप्रैल26 को पहली सर्विस के बाद बीमार हो गया जिसके लिए मैं आज 6 जून26 तक सर्विस सेंटरों के 10 चक्कर लगा कर Honda की घटिया सर्विस से निराश हूँ। 1 VD Honda Dabri 2 VD Honda Dabri 3 Honda Mayapuri 4 VD Honda Dabri 5 Honda Mayapuri 6 Honda Mayapuri 7 VD Honda Palam 8 VD Honda Palam 9 Honda Mayapuri 10 Honda Rama Road

Had worst experience here with my bike repairing They took my bike for 20 Days but when i came back after a month My bike is still in the same condition They didnt even change a single nut in it And before reaching here I was keep trying to connect them via customer care or with their given support number . Ive attached all the documents photos for other customers. Dont trust on their words or fake promises🙏

Bad experience with this service station. I never recommend this service station they are taking too much time for service. They take 4-5 hours for service and they are not doing service in serial wise number if the customer known by the staff they will do the service of that customer instead of series wise customer number.They are just giving excuses.Pathetic experience with mayapuri excel honda service station.If you want to waste your time you can go 👎👎

I’ve been a Honda user for over 15 years, and I genuinely appreciate the performance, durability, and engineering quality of Honda bikes. Honda’s products speak for themselves in terms of reliability and refinement. But unfortunately, the after-sales service experience at Excel Honda, Mayapuri, was highly disappointing. Here’s what went wrong: • Muffler coating was not done until I noticed and confronted the staff—even though I had already been charged for it. • Joint spray was billed but not done initially. After I pointed it out, the technician carelessly sprayed it randomly over the fuel tank, rear-view mirrors, and mudguards, instead of joints and levers. This actually made the bike attract more dust and worsened its appearance. • Bike washing was not done properly—mud was still sticking below the engine, clearly showing negligence. • The staff was not hospitable, and there was no proper handover or explanation of what was actually done during the service. It seems like some service centers operate under the mindset: “Kuch bhi kar lo, public to kharidegi hi”—only because Honda builds excellent products. But Honda should remember that in business, the real boss is the customer. Such poor service can seriously harm Honda’s reputation and customer trust in the long run. I would also like to acknowledge a few positive aspects: • The customer waiting area was air-conditioned and comfortable. • Drinking water was available. • There are a few skilled mechanics who seemed sincere. But these positives are undermined by a service experience that lacks honesty, quality, and customer care. I strongly urge Honda 2-Wheelers India to take serious note of such complaints and enforce a strict customer-first policy at authorized service centers. Long-time loyal customers like myself expect respectful, transparent, and professional service.

This place is little inside to the left of Metal Forging Pvt. Ltd. However, the place, service and facilities are good. Important:- Come here with an appointment for fast repairs and checks. In comparison to other workshops. This place was quiet, inside and outside. Everyone does their work diligently. The time for repairs would take some time, that's why come before or after the lunch break (starts at 1:30 pm) and with an appointment.

Worst service center. A perfect example of mismanagement. Instead of addressing genuine customer concerns professionally, the staff choose to argue with customers, which only makes the experience worse. The cherry on the cake was their rude and unprofessional attitude when concerns were raised. Definitely not recommended.