Tumble house

Absolutely amazing experience. Must take your toddlers here. 1. Excellent staff. 2. Excellent facilities 3. Excellent ambience for kids. 4. Excellent food court for parents and kids alike. Food preparation is also very good and kids friendly. 5. We'll maintained and hygienic. This makes my 5 star rating for Tubke house. Great work guys, Kudos

Welcomed with valet parking. Very humble staff. Good and tasty food. Lots of activities for the kids. Had an awesome experience. Staff is also very engaging, keeps the kids occupied and happy. Should definitely look to celebrate ur Lil one's special day here.

Visited today and absolutely loved the expefrience. Everything was neat, clean, and hygienic. The staff was very cooperative and helpful, making the visit smooth and enjoyable. My child had so much fun. Will surely visit again!

"I visited Tumble House with my 2-year-old and the experience was extremely disappointing. The staff and manager displayed very rude and unprofessional behavior. There are too many strict rules that are not toddler-friendly. Toys from one section cannot be taken to another, which is unrealistic to expect from a 2-year-old. Most concerning was the shoe and sock policy - both kids and parents are not allowed entry without socks. If you don't have socks, you are forced to buy them there. This information is not mentioned anywhere on their website. When I raised this, the manager’s response was very unethical - _'It's your child, so it's your responsibility to take care of them.'_ For a play zone meant for kids, this kind of behavior is unacceptable. I do not recommend this place for parents with toddlers until the management improves its policies and staff training." Tumble house (owner) 13 hours ago We understand your concerns and appreciate your feedback. Our mandatory sock policy is in place to maintain hygiene, cleanliness, and safety throughout the play area for all guests. It ensures a clean environment for young children. Our play rules are designed with the overall experience of every family in mind, and we continually work to balance fun with cleanliness and organization. Thank you for responding. I understand hygiene is important, but if socks are mandatory for kids AND parents, it should be clearly mentioned on your website, Google listing, and at entry. Forcing people to buy socks there feels more like a business tactic than a safety measure. Expecting a 2-year-old to not move toys between sections is unrealistic. This is a play zone for children, so the rules need to be age-appropriate. Most disappointing was the manager's comment: _"It's your child, so it's your responsibility to take care of them."_ That is not how customer service works. Until staff training and policies improve, I cannot recommend this place for parents with toddlers.

I had visited this place with my two kids couple of weeks back. it is a good place if you do not have any outdoor place to take your kids to however I did not think it was worth the price that he paid for 1 hour over the weekend. Also the thing that I really hated was that if the kid wants to have a quick snack break there is facility of food available at the place however that time is inclusive in that one hour. That means you can enjoy the entire one hour on the rides and other play areas in the facility or you would have to pay additional money to enjoy the snacks facility as they won't allow you to go and have snack after 1 hour is up. This is really ripping the customer as kids want to eat after they had fun playing however just to sit and eat for the food that you are going to pay extra for you also have to pay additional 1 hour payment to enjoy the meal...as one is any how paying for the food that they are purchasing that should be kept separate and should be irrespective of the amount that they have paid for the play area. Apart from this one fact I really like the clean invite and maintenance that has been kept on this place

Review 2 Had a fantastic visit today! The hygiene and cleanliness were excellent, and the entire team was very welcoming and supportive. The play area is safe, well organized, and perfect for kids. Highly recommended!

We had a great experience today. The play area is clean, hygienic, and beautifully maintained. The staff is extremely friendly and always ready to help. It was a fun and comfortable experience for both kids and parents. Highly recommended!

Extremely disappointing experience. The reception staff lacked basic manners, empathy, and professionalism. Speaking loudly and rudely to a 5-year-old child is completely unacceptable. My son spent only about an hour in the play area and was accompanied by his grandparents. It was shameful to learn that your staff chose to mistreat a young child instead of ensuring he felt safe, welcomed, and included. What made the experience even worse was the lack of support from the staff. Rather than helping or guiding him toward other activities, they showed little interest in assisting him at all. Also, my review has nothing to do with charges or pricing. The complaint is purely about the quality of service and staff behavior. Kindly verify the facts with your staff before responding to customer reviews. The feedback shared here is based entirely on our actual experience. Had I been present, I would have formally escalated this matter and demanded accountability for such behavior toward a young child. We will certainly not be bringing our child back and would not recommend this place to other parents.

We have been coming to this place for the last 6 years! And we love the place.. not only is it a great play area but the food is amazing.. The coffee made by niranjan is amazing and a lot of care is taken to serve it fresh and he even makes us try a sample of the coffee before serving..

I visited today and had a wonderful experience. The place was very clean, hygienic, and well maintained. The staff was polite, friendly, and very helpful throughout. Kids had an amazing time, and I would definitely recommend this place to other parents. Thank you for such a great experience!