Tumble house

I had the opportunity of visiting this playhouse, it has good stuff which is not present currently at many well known establishments like duck duck goose and playhouse by essex . It has got good potential to be a good place for kids to enjoy and learn . But the two points where they lack are space and security of your loved ones! This is completely my view it can differ for others , first is why I raised the security issue is that they don't have a system to identify the kids identity, as no arm bands etc is being given to the child hence no direct identification available . Small kids can't be left alone in their care hence they have to be in parents care at all times. If the kids are small and can't clearly identify themselves or are trusting people it could lead to major issues. Next the entry points to their play area are two, one is guarded at all times and other isn't as per establishment's management it can't be guarded because it has to be free for kids to access cafeteria , well ok , but how are you ascertaining which kid has gone out with whom and where if the kid was not accompanied? The cafeteria area doesn't have any doors or gaurds to keep track of kids and people going out . They have informed that the main gate has a security gaurd and the gaurd doesn't let any kids outside alone . My question was how do you ascertain that the kid is being taken away by their parents ? Ans from management - we remember the parents and children who came with whom. Well as a parent I will and felt uncomfortable trusting their power to remember every parent and their child . I am little uneasy taking my child there if I have to leave my child in their care especially. I would suggest the place to pls ponder on these points and if there is little concern over the points I raised pls take appropriate steps accordingly. It will be a great place for kids to enjoy.

The infrastructure is good and clean but the staff is there to lay around per the looks of it. Took my 3 and 4 years olds and I had to go in to motivate the kids and show them around instead of one of the tens of staff people doing their job. Would expect more from a pricey place

We were not happy with the attitude of the manager there. While talking to the manager my toddlers sat on the chair while the manager very rudely asked me to make them sit somewhere else.This is not expected in the kids friendly environment. Also while parents order something in cafeteria regardless of how much time they take to prepare the order, they wil charge separately for the kids eating time which we all found very abrupt...so me and my gang are surely not going there again..

Had a very bad experience. The staff is very rude. And they have made some stupid rule that playing and eating in cafeteria will be included in 1 hr which is very unreasonable. How can I ask my kid to finish his food in 15 mins. So they charge us for half an hr more because we were in the cafeteria. Will never be going back there.

Celebrated birthday of my Grandson aged 4. Good fun for Children in the play area. Good food..

I am deeply disappointed with my experience at Tumble House Delhi Defence Colony. The staff demonstrated a complete lack of attentiveness, leaving my child unattended and roaming alone while they gathered together in a separate area, which is unacceptable for a children's play facility. Additionally, their rigid and unreasonable policy regarding food—charging extra for extended sitting time if a child does not finish their meal within the allotted period (i.e. 30 mins)—was highly unprofessional and inconvenient. Such neglectful staff behavior and inflexible policies make it difficult to recommend this establishment to parents who prioritize safety and quality service.

Near and clean. A lot of options available and good support staff

Great place for kids … but little crowded service is slow and time taking

Excellent service, excellent food !!! Thank you to the entire team of Tumble house for making my daughter's birthday so memorable!!

The food, the staff, the play area everything was wonderful. Rimple and Sahil were helpful and kind. The decor was wonderful. The party was a massive hit! Thank you Tumble House!