Fun City - Ambience Mall, Gurgaon

Horrible experience. Not that many games. When my friend and I visited funcity, a pickpocket stole our card, and they passed us through a big headache of 45 min to get a new one, during which we had to stand at the side, miserably waiting for them to sort their systems. When they finally sorted themselves out, half our money had been withdrawn, and they refused to refund it, despite them checking the balance at the beginning of the process. The staff wasn’t bothered at all, and the service we were provided was utterly pathetic. Wouldn’t recommend going here at all.

I am a mom to a boy and find it extremely annoying that only a female can accompany a kid inside. What era are we leaving in where a dad is also not allowed to accompany a child.

It's pretty good for kids who are into arcade games...took my brother out here on his birthday and he had a great time. The games are good and maintained well. Food court is right next to it so you have all that you need for a day out.

The experience was sub par. When my kid asked me to accompany her to a ride, the staff insisted on a double tap. The staff is quite money minded. They do not appear to be welcoming. The value for money is very low. IT IS BETTER TO SPEND ELSEWHERE.

The games are highly priced and duration per game is quite less. The boat ride was very good though, but it is not available in other branches I think. I really wish the prices are reduced as Fun City is so popular among kids.

On weekends this place becomes too much crowded and hot. Kids love the place and it becomes tough to pull them out. You can spend a lot of money here. Minimum amount to recharge is 1000 rupees. They offer more value for more money like you get 2600 for 2000 and 4200 for 3000. People become crazy in winning tickets and play more not realizing that you get all Chinese waste only by redeeming these tickets.

Positive This is the fun place where you can go with your children's. There are number of electronic games at this place for children's.this is suitable for 5 to 10 year child. Almost 4 to 5 hrs fun visit can be made. Negative most negative point is that,place is very crowded. As number of game machine are installed at very small area due to this area becomes very congested for children's. No air in out due to which this place becomes suffocating. As place for children's should be well ventilated and open to move around. Cost of games is also too high , sometimes game machines which are not working they deduct the card money.

Nice place. But one staff member doesnt follow any rule. They allow anyone to go for the car ride first. Ignoring those waiting in the que. We were waiting in the que for 15 mins. But a person who was standing with just one kid just before us suddenly called all his 5 family members on phone and they all came from somewhere and were allowed for the ride. The guard ask us to wait again for the next ride. He should give preference to those who are standing in the que. One person can't stand in the que and reserve seats for all 6 family members. We dropped our plan to ride the car after that. Lack of professionalism by the staff.

We went there on a Wednesday afternoon for my daughters birthday. The ticket prices really high. The AC was not effective at all. If we are paying such a high price atleast provide basis things like AC. Before it was you can get the kids zone card ( which they use for payment at rides) for 250/-. Now minimum it is 1000/-. The good ride are all 125/-. It not value for money. Would not go there again. And would not recommend. The have given 2 stars because the staff were very nice and professional. But overall experience was poor.

The place is very dirty, the floor mat is black and Noone cleans the place. From past 2-3 times the moment I take my kid in the play Zone he falls sick and vomit till bed time. The money they charge versus the cleanliness is disappointing.