Passport office Indore

They ask for physical copies in original and Xerox even though documents were uploaded via DigiLocker. Not sure why they do it but then it ends the whole purpose of having it in the first place. Apart from this, everything else was perfect. It was quick.

Well managed.. First govt. Office seen in my life of ६५ year working so fast n smoothly, with gentle behaviour. I must congratulate the management.

Worst experience. A lady was sitting on the desk who provides token, was so rude and impolite. She returned us as we didn't have only one doc and didn't make any entry of my visit. Looks like she assumed that she is more powerful than APO.

Visited PSLK indore today for document verification and was pleased by the professional and humble behavior of all the staff including gaurds and other technical managers and officers. Interior is fine with enough space for waiting room. All the process was completed in less than an hour. So overall it was satisfactory experience

Nicely maintained office, have vast space inside and process is also very efficient. If you bring someone with you, there are seating options for them. If someone travels from different city then there is no option for visitor to sit and relax. No food options available in near by building

Very good office with polite fromt desk team who will very carefully check all your documents and advice if any missing & overall very smooth experience no hassles at all and we were done with Two applications in about an hour..one advice carry two copies of all the documents & if carrying E addhar copy then the Digital signature must be verified and it should not show ? Sign

Very systematic. Humble and cooperative staff. Very fast processing. 👌 Those accompanying applicants have to wait outside and there is no sitting area for them. The main token allotment area should be bigger to accommodate all incoming applicants and chairs should be increased. Senior citizens can us LIFT (which is not visible at ground floor lobby) which right below the PSLK office floor. Timing : 9 am to 4.30 pm Duration - Generally 45 minutes for each applicantion. Complicated applicantions - more than 45 minutes.

I really appreciate Indian government offices when handed over to private companies.Wonderful service,quick and fast processing.Well mannered staff and security service.Drinking water cooler with air conditioner inside premises and clean toilet is available.Lift on entrance isn't visible so handicapped ,senior citizens,with infants can access it by checking the signboard.I really liked the que system and online filing with really less documents.I requested authorities in writing for spreading some fragrance inside office as some smell due to inside toilets spoils the environment hope they will consider my suggestion as a friendly gesture.

Though we have heard that the process has become very efficient n it takes just 30-40 mins, for us it took over 2.50 hours. May b just a hectic day at your end or our expectation levels were high. Nonetheless, all the guidance and help required was readily available.Be it from the security personnel or the highest office, dealing was very smooth and friendly. Kudos to our Passport Office

Friendly and informative staff. Neat and clean office. Whole process was so simple and smooth, except token collection, They definitely need to change their way of Queueing people for token as it was so confusing and those who got their tokens have to cross between the Queue.