Playhouse by Essex Farms

The playhouse was great. With lots of options for toys for both gender. Activity area was giving FUN! I highly suggest you bring your hyper active child once a day to drain them and let them socialize. I also like how there are attendees/caretakers/onlookers in uniform to report to at your lounge or look after the childrens themselves.

Honestly 1000 rs per hour per kid is over priced for this place. Overall the experience was fine, however play area deserves to be better at this price point. I personally went in with my child and found out that the quality of slides is sub optimal. Not just this but food is also expensive than outside, which does not make this place feel value for money at all. Try some other play areas in NCR and they offer a better deal

This place has soft play area for kids. Good for infants and growing kids. A good time paas for 1 hour or so. They have good food options also both veg and non veg. Kid's menu also available

Very disappointing experience - the service changes completely after booking. We chose this playzone for our child’s birthday because the whole point of booking a playzone is to have a stress-free experience. Food, seating, activities, ventilation, arrangements, etc. are supposed to be taken care of so that parents can actually enjoy the celebration instead of worrying about every small detail. Unfortunately, our experience was quite the opposite. The staff is polite and helpful until you make the booking and pay the advance. After that, their attitude changes completely. Getting even basic questions answered becomes a struggle, and the tone can become quite rude and dismissive. A few friends had actually warned us about this beforehand, but we thought we would hardly have any special demands and that the whole process would be a cakewalk. We were very wrong. Instead of reducing our stress, the experience added to it at every step. One of the biggest issues was the food. We simply wanted to taste 1–2 pieces of two starters because we were genuinely unsure whether the children would like them. We weren’t asking for a full meal or anything unreasonable. However, we were repeatedly told that tasting wasn’t provided, then that the items weren’t available, and given various other reasons. Even when we offered to pay for the tasting ourselves, it still became an unnecessary issue and a lot of back-and-forth. As a result, we were ultimately unable to make a proper, informed decision about our food menu. We also wanted to understand the mist fans/coolers and the ventilation arrangements because we were deciding whether certain activities would be better indoors or outdoors. Even something as simple as showing us how the cooling arrangements work was not accommodated. What frustrated us most was not that every request had to be accepted. We understand that businesses have policies. It was the attitude and the unwillingness to simply communicate and help us make basic decisions as paying customers. A lot of people choose this place because of its convenient location in the heart of the city, and we understand why it gets a good number of birthday bookings. But based on our experience, we have had far better experiences at other playzones, where the staff was much more cooperative and the process was genuinely hassle-free. If you’re planning a child’s birthday and want the playzone to reduce your workload and stress rather than add to it, I would recommend considering other options before booking here. For us, the biggest disappointment was that something that should have been an exciting and easy experience turned into unnecessary stress over the smallest details.