Hotel Bricks, Karol Bagh, New Delhi

Great hotel service is good family hotal staff is good menegar abhishek is great person verry helpfull person Aal is good coming again thanks Rooms: 5 Service: 5 Location: 5

The hotel is situated on the main road known as faiz road, you can have trouble finding the place via google maps. Rooms are good and service is great. My room was small but perfect with what I paid, it was well maintained and washroom was also spacious. Would visit again for sure, thanks for this experience. Trip type Business Rooms: 5 Service: 5 Location: 5

The rooms are clean, staff is good, excellent service. The room prices are affordable they charged me Rs.2500/- for per night. Trip type Business Travel group Solo Rooms: 5 Service: 5 Location: 5 Hotel highlights Luxury, Great view, Quiet, Kid-friendly, Great value, High-tech

It is a nice place to stay with family. Budget hotel, and serve good quality food. Staff behaviour is also good. It is exactly on main road ( very narrow). One can not stop vehicle otherwise there will be que behind him. Rooms: 4 Service: 4 Location: 3

Satisfactory Stay and Value For Money Pros: Modern, pretty well maintained, new bathroom amenities, close to many restaurants, food stalls and shops. Easily accessible by Metro Station (Jhandewala) and 15 mins to Karol Bagh Metro Station. Not so noisy despite being on a main road. The WiFi is strong and there are enough lights in the room. The reception area is welcoming, modern and clean. There are both stairs and lifts. Staff: The receptionist (Abhishek) is polite, attentive and considerate. He will go all the way to meet your requests. Don’t be shy to ask him any questions. Cons: The AC could be better to allow for better ventilation. The level of cleanliness could be improved in the room and bathroom. Some rooms are very compact without windows but the price is lower. No parking for taxis and the main road is very congested. Trip type Vacation Travel group Solo Rooms: 3 Service: 3 Location: 3 Hotel highlights Great value

room was clean and maintained the hygiene and well service, the neat corridors, or the friendly interactions with the staff, From check in to check out, our stay was good, The air conditioning was effective and quiet, I recommend bricks hotel to anyone looking for a stress-free and enjoyable stay

We took 2 rooms and both are identical. Thou the room size is bit small but the bed and bathroom was comfortable. Clean hotel with polite staff. However, the in room services is bit slow coz of the covid19 they have closed their kitchen. Overall nice experience and good hotel. Trip type Business Travel group Family Rooms: 4 Service: 3 Location: 3

Don't fall for what they show!! Booking clearly said "Pay at the hotel" on the day of check-in got 3 calls to pay in advance... On the second call told them that I am on the way and can't pay as I am driving - they said Okay sir... Then on the third call... When I was in middle of delhi traffic they said they've sent the QR and I need to pay... Made me furious as there was risk of traffic fine on using phone and there was no way I could pull aside to do the same... Reached hotel right at the ETA conveyed to them during all the three calls... Still we were denied room saying we did not pay in advance... When confronted started giving lame excuses like booking.com rules etc. But they could not show anything concrete. There was no official mail/message quoting we need to pay to ensure room. How can I pay on a random QR from an unknown number... Seems against govt policy as well... I could hear his superior/hotel owner on phone "saaf mana kar de, jab phone kiya tab pay kyu ni kiya" (bluntly say no, why didn't they pay when asked for) When I complained to the reception why did they called thrice as we were getting disturbed he said... "3 kya main toh 6 baar karunga" (why thrice I would even call 6 times) And they claim of being from hospitality industry (owner/superior/front desk) And then they show some shabby room in another hotel as a replacement... What a shame.. Trip type Business Travel group Family Service: 1 Location: 1 Safety Didn't seem safe... No safety for car in parking.. almost on road with a notice "Parking at owner's risk" with space for just one car... While half of the vhiecle in on a rather narrow road Noteworthy details Could see waiters getting food from outside... Unprofessional and rude staff Google Map pin is also wrongly marked... Beware Just the opposite of hospitality

1. Hotel is actually good, but at the time of checkout, they tried to charge 300-400 rs extra from me. When I explained them that total cannot be this much, rather than accepting - he tried to justify the bill saying " wo drinking water ka paisa add kia hai" But I again explained them that we didn't drink purified water, rather normal water. then he finally agreed to remove the excessive money from bill. The point is, he will try to cheat you if you are not careful. 2. Manager was rude. He should have been polite 3. When I asked for 2 jugs of normal water, they denied

I recently had a disappointing experience during my stay at Hotel Bricks Delhi, and I feel it's important to share my feedback to help others make informed decisions. **Service and Hygiene:** The hotel's service left much to be desired. Upon checking in, we were shocked to find used linens and towels in our room. When we questioned the staff, they attributed it to a delay in winter laundry but failed to rectify the situation as promised. This lapse in cleanliness significantly impacted our stay. **Discriminatory Charges:** The hotel seems to have a discriminatory pricing policy, charging outsiders substantially more. This practice, coupled with their rigid checkout policy, where they demand full-day rent even for an hour's extension, is both unfair and unreasonable. **Unprofessional Manager:** One of the most distressing aspects was the unprofessional behavior of the manager. During a discussion with our group, including senior citizens, the manager not only argued vehemently but also used inappropriate slang words. Such behavior is utterly unacceptable and tarnished our perception of the hotel. **Maintenance Issues:** The overall maintenance of the hotel was subpar. The rooms had a noticeable odor, and it was evident that they were not adequately maintained. Broken bathroom door handles were a safety concern and added to the discomfort of our stay. In conclusion, our experience at Hotel Bricks Delhi was nothing short of a nightmare. The combination of unclean facilities, discriminatory practices, unprofessional staff, and maintenance issues made our stay unbearable. We chose to check out after one day and moved to a different hotel for a more comfortable and welcoming experience. I hope this review serves as a cautionary note for future guests and prompts necessary improvements by the hotel management. To add on top of this The hotel has reviews of 5 star which seems fake. Most of the 5 starer have 1 or 2 reviews posted till date. Probably a work of some PR agency? Trip type Vacation Travel group Family Rooms: 1 Service: 1 Location: 4