Farida Gupta (Office Only)

Thank God I saw these reviews before clicking on the 'Buy' button on the Farida Gupta website! A business which cannot get its act together even after hundreds of online complaints, and 1000s of phone calls with angry customers, is still boasting of seven layered quality checks 🙄👏 …

Dear FG team I have been an ardent wearer of the apparel.it is about 8 years ago when I bought my first kurta set. The fabric was exclusive- light, breathable cotton which was premium priced and I didn’t mind paying that price because of the uniqueness. HOWEVER the last exhibition experience in Chandigarh in September 2025 has been so so disappointing. The fabric is a high mix of polyester. The original light cotton is a rare find. At least I couldn’t find anything like that in the 2 hours I spent. Infact I cannot wear this kurta in peak summer. And where did your beautiful Kota cotton doriya duppatas go? Now what I’m buying is a regular cotton duppata with a fake Kota cotton look!! I would rather look for other homegrown brands

Bought a kurta from FG website for ₹1500, but honestly the quality doesn’t justify the price at all. The fabric is marketed as cotton, but it turned out to be quite thin and almost transparent — something I definitely didn’t expect at this price point. It feels more like a ₹600–700 product rather than a premium one. Really disappointed with the material quality and overall value for money.

NEVER BUYING FROM FARIDA GUPTA AGAIN !!! Pathetic staff !! My this review is based on my experience of their exhibition held in Dehradun on 29,30 31st July 26. I had bought some 4 to 5 pieces from there exhibition on 29th . Out of those pieces one I needed to exchange because of the fit. Next day after my son’s class I had gone to the venue knowing it is the last day and and due to traffic and even my hectic schedule i was already late . The exhibition was timings was till 8 pm . I reached at their counter exactly at 8:04 pm ., requested them to exchange and I was gonna take hardly 5 min as I already had in mind which alternative piece I would pick in place of that .The staff handling the billing desk blatantly refused ! They said we have closed our systems and they cannot cater to our request ,I into laptops and they were still on with their software . We requested them To make and offline written exchange bill in that case , and they were extremely rude in answering that they cannot do so . Such an attitude when we were only 4 min late . Such adherence to timeline one can only show when you really don’t care about customer relation or you have crowds pouring in and very less staff to cater , Latter was not case for sure ! I even politely told them my MIL is such a frequent buyer at Farida Gupta , her wardrobe is full of Farida Gupta suits .i couldn’t register their names one was a bald person . They could have politely told us if it was so impossible or given us an alternative , their approach was so rude as if they were packing for the day and there was an unexpected guest they had to entertain . Even in that case one is not as pathetically rude as they were to us . They treated us like we had taken things for free as if we haven’t paid ! None the less we didn’t argue and came back with a lof disappointment form the brand with which we were associated since past 5 yrs . Extremely rude and Pathetic staff !!!! I think most ppl buy clothes online that is why your brand has sustained , would it be for your staff . Ppl would never come back to you . I thought of writing a feedback on the feedback diary, and having a look at it it made me realise I m not the only one to have that experience , a lot of ppl had given negative feedback , pls OPEN AND READ . No wonder your exhibition was literally khaali ,where even small local exhibits get loads of crowd here . Never buying from Farida Gupta again !!!

Very very bad experience... i bought 3 piece indigo suit and even after 3 washes indigo was still bleeding very badly even on my skin... if by mistake i rub my hand on kurta it gets blue.. i spoke to customer care but they insisted to keep the piece after many request i was able to return that piece but they sent it back saying we have mentioned indigo will bleed so we cant do anything. This kind of service i really dont want.. fabindia's indigo is much more vibrent and less bleed and even after that if we face this kind of qualty issue they exchange with another piece.. pathetic service... highly recommend not to buy from this kind of company. Prices is very high and 0 quality.

Bought a kurta set from them, but as shown in the pictures, there was no hand work, typical machine embroidery and the material and colours wash off in 4-5 washes. Advertisements and pictures look great but the actual pieces are far from reality.

Beautiful collection with elegant designs and comfortable fabrics. Really love the quality and the timeless look of their pieces. Great place to shop for Indian wear.

Absolutely love Farida Gupta. The craftsmanship, prints and attention to detail are exceptional. The collections beautifully bring together Indian craft and contemporary, effortless dressing. A brand that truly stands apart.

My dress was delivered today. I have bought many kurtas earlier also. But, I don’t see the quality being consistent over the time and today’s dress was not at all worth 2,200/- . Even the logistics is so poor after paying delivery charges additionally. I still have those kurtas bought before Covid in an exhibition and those are the best I feel. Adding this after my interaction with the FG team: I appreciate the prompt response and the effort taken to understand and address my concerns. Customer support was courteous and responsive, which I value. My feedback comes only because I genuinely like your designs and would love to see the product quality and overall experience match the standards that originally made me a loyal customer.

I have been shopping from Farida Gupta for many years now and their collections have always been lovely. What I like most is that their designs never go out of style. The fabrics are comfortable and the quality has been consistently good over the years. Always look forward to seeing their new collections. ❤️