Ktex Fabrics

I proudly vouch for K-Tex being the most renowned shop of fabrics in the city. They have variety of fabrics. People working in the space are very supportive and know your taste as soon as you enter the space. All the best K-Tex. Coming to shop for more !

Experienced and knowledgeable staff ! Sooraj has great customer service and is prompt and professional . Shweta has been a pleasure to deal with and always courteous.

I had an excellent experience at Ktex Fabric,the selection of fabrics is incredible with a wide range of colours patterns and materials.The staff were knowledgeable and helpful specially Suraj. The prices are reasonable, Great customer service

Good collection fabrics Praised for unique, high-quality fabrics, excellent customer service, and detailed fabric descriptions. Customers love their linen, merino wool, and Liberty fabrics.

0 star if I could. Absolutely disappointing service. We’ve been working with them for over 3 years, yet they’ve repeatedly behaved as if they’re doing us a favour by supplying fabric, rather than running a business. I had clearly informed them that this was an urgent order and had already committed to clearing the payment the same evening. Unfortunately, I was dealing with a serious emergency and couldn’t answer my phone for a short while. Instead of showing even 1% cooperation or understanding, they chose to take back the fabric, fully aware that the order was urgent. The attitude of their staff, especially Shweta, has been consistently rude and unprofessional for quite some time. Respect and basic empathy seem to be completely missing. If this is how they treat a customer of three years during a genuine emergency, I would strongly advise others to think twice before dealing with them.

The biggest problem isn’t the product, it’s the attitude. The staff comes across as rude, dismissive, and arrogant, as if they’re doing customers a favour instead of running a business. Basic courtesy, respect, and professionalism are completely missing. Instead of trying to resolve issues, they make customers feel unwelcome. They have a very unpleasant way of dealing with people. There are plenty of vendors with similar products but much better customer service. I’d rather take my business elsewhere.