MaxPetZ ShantiNiketan

They just want money they will let you do unnecessary test and it’s expensive

Very professional and helpful, they took care of three foundling that where very ill and they save all of them.

Best staffa and best services.

Thank you maxvets pet groomers for grooming my little buddy so well.

Oscar died in 5 minutes after admission. Professionalism - 100% , human decency - 0% I had an 8+ years Labrador who was diagnosed with tick virus. The treatment was first started at a clinic in west delhi. The treatment was availed in failure. So on Monday morning we admitted our pet at maxvets east kailash @9:00 am. He died right after. The complete history was shared with the attending doctor along with reports and a phone call to the doctor who was treating the disease. I don't want to shift the blame as i think all 3 of us has failed oscar. The doctor at clinic who misguided us, me and my family that we believed in him, and maxvets, who should have been more careful. I am here to highlight the instances where inhumane behavior was shown to us right after oscars demise. 1. Intially, the attending doctor told us that he is sorry for our loss and he will arrange the hospital ambulance. I asked him this several times and he said that they are making arrangements. After some more time i asked him again and he told me that i should be the one contacting the hospital helpdesk for ambulance. When you know that someone is going through a hard time because they lost their loved one. You should be there to make things easier for them. 2. The helpdesk person told me that the ambulance driver will come at 11 am. So they cannot provide the ambulance. 3. I was talking to a family member when the staff member came to me and told me that i should move oscar coz the other customers are waiting. I think this is the most hurtful thing i heard.

I came to them in April 2024 with a 3 month stray puppy who was alone and infested with ticks. They did not do basic tests like tick fever, parvo and distemper to make sure the puppy was safe and free from these deadly viruses. Dr. Neha only got him bathed with tick-free shampoo and put tick-free powder on him. 2 days later, he was given the first vaccine for parvo and the next day he got sick. Low energy, no appetite, foul smell of poop. I took him back asked Dr. Neha to do parvo test but she said it will come as false positive and put him on drips. She asked me to return next day for the same drip. Next day there was an another Doctor altogether. Dr. Kalpana continued with same treatment despite me telling her to do the tests. When I returned in the evening and the puppy was still not better, I asked her to do rapid parvo and tick fever test (which would come in 24-48 hours). He was positive for parvo virus. While he was receiving his evening drip, the foul smell of poop came again and that’s when Dr. Kalpana informed me to get him admitted to their east of Kailash branch. They didn’t even send me the tick fever report!!! I had to call them repeatedly to get it. In the end, he was positive for tick fever and parvo virus and I had to get him treated elsewhere because both Dr. Neha and Dr. Kalpana were incompetent.

We brought our dog and the cat to this office for annual checkups and vaccination Dr.Kratika and her staff were very organized and friendly and had everything in detail. They also treated our dog for allergies which was great. Also, our dog comes for grooming there and they are absolutely great! We warmly recommend this SPA and clinic for your pets!

Came to Maxpetz Shantiniketan for some issue in my rabbit eye. Thanks to Dr Kratika and her staff for treatment him. He got perfect in two days. Thanks Maxpet Shantiniketan

I’m really thankful to Dr. Kratika and the team at MaxPetz Shantiniketan. My dog was having a bad gastric issue, and they treated him with so much care and patience. They explained everything clearly, kept us updated, and the treatment worked really well. It’s reassuring to have a team that genuinely cares about pets.

A heartfelt thank you to Dr. Kratika and the entire team at MaxPetz Shantiniketan for their exceptional care and dedication. My cat’s creatinine dropped from 18 to 2 because of their timely treatment, hard work, and constant support. I will always be grateful for everything they did. Highly recommended.