My Flower Tree

The cake was not fresh and super smelly. It’s a terrible experience, I ordered a truffle cake and they delivered a normal chocolate cake. Also, their resolution process is not effective. I called them several times and they just kept on forwarding the calls from one department to the other.

Tasty and fresh Cake you have on your site I am going to order cakes from your site now on. The last cake that i ordered from your site was really tasty. It was also very fresh that me, my brother, and my parents eat the whole 2 kg cake and could not able to eat our dinner.

I've had one of the worst experiences by trusting My Flower Tree for making my Mother's Day special. I placed order on 8 May 22' and the company took ₹1,364 for a cake and a bouquet. The delivery didn't take place on the same day as ordered neither there was any information from the company's end for the failure of the booking. I kept trying the number mentioned for query but there was nobody who could take the call or revert. Ruining someone's special day wasn't enough for the company that they gobbled the advance amount too. On asking the cashback, the staff vanishes like a bursted bubble. My complaint ticket no. is 1038967 which actually is of no use coz the complaint is unheard. I wonder how these firm still exist and how conveniently they succeed in fooling the customers. I thought I'm the only one being cheated but while writing my review for the firm I realised that there's a long list of people who have been fooled Iike me. Adding on to my experience, I can only alarm those who thought of ordering anything from @My Flower Tree that you earn money after giving away your sweat and blood so please don't waste it on such a fake company.

Fresh And Delicious I wanted an eggless cake in 2 hours' time and I came across Warm Oven. My mom likes fresh fruit cake that isn't too sweet...so I took a bet with this one! Placing an order was very simple and the cake was delivered in 2 hours flat. It was fresh and delicious

I have ordered a cake . It was my baby's first fathers day. They took the order and my hard earning money during pandemic. But did not deliver the cake . Now there is no contact number that you can contact them . If they cant deliver it on time then they should not take the order. They have no right to play with someones emotions. If they were unable to deliver atleast they should inform the customer so that they can arrange something else instead of spoiling their day .. so ridiculous. Now money is with them. No order received and no money back. They are fooling people amd looting their hard earning money

WORST SERVICE EVER & Its a FRAUD COMPANY . DO NOT PUT ANY ORDER HERE. i order a cake and paid online 800 for same day delivery. the cake was not deliver on that day no call received , next day i got a call at around 5 pm for delivery which i denied and asked for refund . GUESS there online number never picked and neither the customer care person after 20 mins of hold response anything. apart of this there is no way to file complaint on there website or follow it they are never on call. ITS A FAKE BUSINESS . I am still to get any refund which i think has been a fraud with me.

If only I had the choice of rating them negative.. just had a terrible first experience with their website and the customer support team. I just had to send flowers to someone and you guys did an awesome job of ruining it. The payment got debited but I received no confirmation. So obviously I got in touch with the customer care team who absolutely doesn't care for customers time! The lady Shweta from their support team is pathetically slow to respond. I wouldn't recommend The Flower Tree any day. This was my first time ordering with them and I regret every bit of it. Terrible service!

They don't honour the delivery time line and also play with the emotions of the customers. Placed an order for my sister's birthday and order was supposed to be delivered by 12.00 PM and still not delivered at 2.30 PM. Called their customer service numbers 03 times but no solution. Order ID 1199814. This is how they are cheating with customers. Complete dissatisfaction. Worst experience, will never ever order anything in future and also ask friends and family members not to order anything from this site.

Disgusting and pathetic, not only in terms of delivery service (I received my order after 24hrs) but yr cakes are e[website hidden] am sure they are home made with a pathetic taste and quality, the cream is melting everywhere, no where it matches with pictures u have put up on your website, which says designer cakes. No replies on emails u send to support system backend. No helpline number where u can contact. Guys do not order from them, they are big frauds, playing with your emotions. Would surely not recommend to anyone.U guys just ruined my celebrations. No refund when I asked for.

placed an order on 7th feb(rose day) from the website. I chose same day delivery option and they mentioned that order will be delivered on the same day. I understand that yesterday was a busy time for flower delivery companies, but I had specifically selected your company due to your reputation for timely and reliable service. This failure to deliver as promised has caused me significant inconvenience and disappointment, especially given the special nature of the occasion. I have attempted to contact your customer service team multiple times to inquire about the status of my delivery, but I have yet to receive a response. This lack of response is unacceptable and has only added to my frustration. I am writing to request that you take immediate action to resolve this issue and provide an explanation for the delay in delivery. I would also appreciate a prompt response to this email, as I am eager to have this matter resolved.