Croma - East Of Kailash

Great behaviour of the employee and so politely voice

Awesome experience in east of Kailash I have purchase new vivo v70elite very polite vivo staff he guide me and suggest the right phone for me thank you

Best store for dealing and instant response for price comparison with others Providers. Finance available with brilliant cashbacks

Great experience nd staff suggest me good product

I had gone there to initiate repair of my Croma branded 33l oTG oven which I had failed to get any positive response from their customer care because every time you call, they very diligently note your request and then say 96 hours for response and when that is over you call again and the same process happens. This happened 3 times with me and after 12 days of waiting I went over there to do some face to face effort in order to get a resolution and another three days have passed but no response so I would say that this place has a lot of staff... maybe more than a dozen of them, who will make every effort to sell you something but service if you require for the same product is zero, with one person if you are lucky, and that too ineffective because despite his trying to connect with the company service centre and trying to help, he was still unable to do anything about it at the end of it, and I am still waiting. Hopeless place.

Very disappointing experience at Croma, Kailash Colony. We called and were clearly told that the mixer grinder was available. We specifically said we would come to the store to check and pick it up, and were told that was fine. On reaching the store, we were told it was not available and would come from the warehouse. This was extremely frustrating and a complete waste of our time. The manager, Harmeet, was also not bothered about the inconvenience and offered no resolution. Very poor communication and customer service.

Absolutely pathetic service. This shop is one of the slowest places on earth. We went to purchase two mobile phones. We were asked to pay the bill separately for the first one and then as we were about to pay for the second product we were informed that the color and model we wanted would take 30 mins to reach so we would have to wait, a fact that we were not informed about while we told them clearly which model we wanted. The 30 minutes became 1 hour and we were made to wait even more because they took their sweet time to do the billing. This is probably the last time i would be visiting this store.

Croma – East Of Kailash is a reliable destination for buying electronics and home appliances. The store offers a wide range of products including mobiles, laptops, TVs, kitchen appliances, and accessories from trusted brands. Staff members are knowledgeable, helpful, and guide well in product comparison and offers. The store is clean, well-organized, and easy to locate with convenient accessibility. Overall, a good shopping experience with genuine products, warranty support, and after-sales service.

Very poor cosmoter care service literally very bad, 4 din ho gye complaint kiye abhi toh koi nhi aya sab bolte hai dekte hai dekte hai lekin koi response nhi, jaise in logo se kuch purchase krne Jaye toh itne ache se behave krte hai or chize le le toh costumer ki koi value nhi h

Very poor customer handling and lack of product knowledge, which caused unnecessary inconvenience. The store was extremely crowded, and there was no place to sit. I visited with the intention to make a purchase but ended up standing for nearly two hours. What was most disappointing was the lack of basic customer courtesy, no one even offered something as simple as arranging a chair or asking if I would like to sit while waiting. Even the store manager was aware of the situation, yet there was no effort made to provide any comfort or support. Overall, a very disappointing experience.