Croma - East Of Kailash

3rd class service they have huge staff but no one is interested to talk with customer. i went many times but they stand in group & talking to each other , owner of this store should check regularly or need to rotate staff on weekly basis ..

Utter cheats. Horrible management. Zero business ethics. What a disappointment from TATAs! The store manager keeps saying that this is not the average experience of customers, seems like it is. Seems like the positive reviews are made by the staff? As a regular croma customer, this is the first outlet that I've come across that it so negligent and utterly disinterested in selling and keeps quoting the wrong price to the customers. What a shame, really!

Very bad service staff and manager yha dono customer ko service provide nhi kra pte h mene frige purchase kra tha aur usme problem Hui to abhi Tak solve nhi kra pye 15 din k uper ho rha h aur staff bol the h 48 hours me worker ayega ghanta worker aaya 15 din ho gye h very bad service

Absolutely ridiculous and trash after sales support! -2 rating for this store. Their number is constantly busy, evading away from customers and the first time they answered they just answered the call but couldn't hear my service request. Thier WhatsApp is also not working. Customers are paying extra to be ignored.

Useless place to buy any product from them. Purchased samsung ultra 24 2 days back. Observed graining issues in display. Showed the evidence as well for the issue but croma people not ready to accept. Highly disappointed and concerned my hard earned money wasted. They want me to visit the service centre and follow their policies and procedures. Pathetic staff. Only option I can think off is to escalate this to Samsung India on social media and file a legal case in consumer court. Never ever recommend any one to buy any product from croma store and request people to think twice before making an purchase with Croma.

I am buying a samsubg phone today I am very happy dealing with shruti Das she us a very knowledgeable staff thank you soo kuch shruti mam

Saurav is very nice intelligent sales person , explained in detail about product. Extra two years warranty also explained.. good staff.

Very nice staff. They suggest wisely and help in buying the right product

The personnel are very courteous. However I personally wasn't too impressed with the stock at this outlet, or the knowledge of the agents that would help the customer choose a product. I expected better, overall.

Lousiest Place... Have handful of neighborhood customers and happy with them. Do not want to increase their client-age thus behave rudely. Bound to give one star otherwise would not have permission to write feedback.