Croma - Odeon CP

The service was good. The products were nice. Good ambience. Can consider buying the electronics. Everything was fine except for one staff, he was completely not interested in helping us out, so was neither giving us clear information nor letting us take a look properly. Which was kind of an inconvenience.

I have been trying this number since 11 AM, but it has been unreachable. If you have an alternative contact number, kindly share it with me. I need to purchase some items and would like to inquire about a few things related to that..

This store is good and staff is helpful They will clear all your doubts and queries if you want take laptop on EMI Never forget to bring your adhaar card With current delhi address. Or any other document with Delhi address.

Staff was good. Thanks to Vibha for providing us with absolute attention and helping us with all the queries & we bought the washing machine suggested by her!!

Courteous Service with good technical skills and customer handling by Mr. Shubham.

The store is easily accessible through public transport (Metro) and also has ample paid parking slots nearby. The variety is limited and staff is not helpful. The store manager is never available and busy doing his household stuff (as per his staff) during store open hours. I visited the store on 26.03.2025 to purchase a Power Bank. Ravi standing at the gate on asking for a display of Power Banks rudely guided to Lower Ground area and on again asking didn't bother to respond as he was busy working on his mobile phone with neckband connected. On moving forward, Another executive named Yash with earbuds in both ears didn't even listen. Finally l, I found a Croma accessories display in LG area and asked Arjun about other brands and options available. But to my surprise, he clearly denied about the other options available and again started tapping the screen of the phone. When I finally asked for the manager, then came to know that Sunny is available and but has gone for completing his household chores and will be back by evening. Then, his counterpart from another department Junaid came for the rescue ans justified everyone being on phone as the staff also recieves orders over the phone. And then made a few other options from Mi, Ambrane etc. and then I finally bought an Mi product. If you need variety, good price, customer service and good guidance then this is NOT the store for you. It is better to look for Vijay Sales etc. nearby .

Amazing experience at Croma Centre. Savita Kadam is very supporting and knowledgeable about the product. Her knowledge helped me in easily selecting my AC among the variety of products. Thanks a lot to her.

Overall experience is amazing... Service is 5 star. Bought Asus laptop, Shweta and Brijesh helped me to get best gadget with best deal.

Need more TV collection, probably a dark room to test TV panels. Collection is small, not enough discounts.

Had the most harrowing experience over purchase and installation of a Voltas Split AC today. Unprofessional staff and abysmal service. The experience of purchasing the AC at the store yesterday was nothing short of infuriating. The worse was today. The whole day went in waiting with no clarity of the time of delivery. Had to call the Croma executive a number of times to make sure the AC gets installed today as promised by the Croma executive. After waiting the whole day the engineer visited at 6pm but cancels. Another series of calls and coordination later, they sent the installation workers/Engnr who come at 8pm and left post midnight. Horrible. Pathetic!