Croma - Odeon CP

😡😡😡Bhut jayada bekar service h ...me Hitachi ka ac croma se extant waranty kraai the aaj 7 .8 din ho gyi h na koi aa rha h na koi tik kar rha h itti bekar service kon deta h yaar...our inke repair wale ka apna hi alag attitude h bolte h nahi hoga kraa lo tik ...C003476708 😡😡😡😡 Ye 24H me nahi tik karte h to unke khilaf me newspaper me add dalwauga ghatiya sarvice dete h

The staff has no manners and the after-sales service is unresponsive.

I have contacted them about the oven but they didn’t respond back. I even messaged them on WhatsApp, but the girl didn’t bother to reply. If the staff are not interested in dealing with customers, then it’s really disappointing and unprofessiona

I recently purchased multiple products worth approximately ₹1.5–1.7 lakhs from the Chroma CP branch, including two air conditioners. I initially went in to buy a Voltas AC, but the sales executive strongly convinced us to go with Chroma-branded ACs instead, promising better quality, seamless service, and reliable after-sales support. Unfortunately, our experience has been nothing short of a nightmare. The installation was handled by someone who seemed more like a local electrician than a professional technician. The very next day, we discovered that one of the ACs had zero gas. A technician was sent, who confirmed that the AC was completely non-functional from the start. Since then, it’s been over a week of constant follow-ups, stress, and absolutely no resolution. Both ACs are not working properly — one of them doesn’t even have a functioning remote. We even visited the store again in person, expecting support, but we have received no help or accountability from Chroma’s end. This experience has shattered our trust in Chroma as a brand. Their customer service is shockingly poor, and the product quality is clearly unreliable. Had there been an option for negative stars, I would have given that. Highly disappointed and would not recommend purchasing ACs or big-ticket items from Chroma.

Store is very nice and well maintained and the best thing is about the store is their staff, staff is very helpful and polite.

Very nice experience. Curtious staff

This review is solely for the manager. I think you need to take action. I visited the store with my mother and we were in full mood to buy a pixel 9a. The person dealing with us was more bothered about functionality of my existing phone since i opted for an exchange. He barely spoke about what was being sold to me. He asked me 10 different questions and clicked alot of pictures of my phone only when i was checking the demo phone out. He kept forcing me to show the bill for my iphone and to that i said he needs to relax and let me check the phone first and make up my mind to buy. His reply-“jab lena hai tab ana”. The guy wearing the hdfc shirt was the witness. He can ascertain that he said that. To this i immediately replied that he had lost a sure sale, i was also about to buy the pixel watch. Imagine losing all that sale. While i began leaving, my mother did loser her cool and told him he cant speak to me like that. I hope an action is taken i really think that will happen. If he is that comfortable to say these thinga that means there is no job threat for these guys. Unfortunately the organisation and the manager have to face the brunt

Bad store not able to install ms office 365

Ok nice prices. Sir great response and staff of your croma store was awesome i had taken the gst bill of. Igst so I like much more

I have visited this store for purchasing a tv but the behaviour of their staff is very bad especially Mr. Devendra. His intention was only for clearence of previous model so he was discouraged to buy latest model and price was also high. Finally I have visited to croma south ex store, at there, the behaviour of staff was very nice and give the best benefit on latest model of tv. Therefore, I will not recommend any to visit the Croma Store located at CP.