HP AUTHORISED SERVICE CENTRE

Solution is not given. Only mis guided behavior.

Worst experience as in this service centre..there is a man named MANISH ..He used to say that we will give you the laptop back in few days and then said that parts of laptop is not available..He has been giving the same reason continuously, I experienced worst experience.I dk that what they going to do with my laptop.. Never go to this service centre guys!!! I am complain now about this service centre..

Mere HP keyboard me 2 keys me double click issue aa gaya tha and 1 key ki light kharab ho gayi thi. Ye service centre visit kiya maine, cycle parking nahi hai idhar. Keyboard ko one week ke liye submit karna pada. And phir kal mujhe bulaya keyboard lene ke liye(keyboard diye hue abhi bhi 1 week pure nahi hue hain), replacement diya unhone keyboard ka. Mera keyboard tha GK100 jo maine 1500 ka liya tha online. And replacement me mujhe (new) GK400Y keyboard mila, jo abhi online me 2600rs ka hai. Although mujhe agar mera purana keyboard ka replacement milta to mere liye better tha because aadat ho gayi thi uski. But ab wo keyboard ki production band ho chuki hai, to stock nahi tha. Still I love the new keyboard. Atleast they gave a keyboard that has similar specs and is somewhat better than the previous one. Another important thing to mention. 10 mins me sab ho gaya, jab maine submit Kiya tab bhi 10 mins hi Lage, because mai dopeher me gaya tha to koi aur customer tha nahi. And replacement ke time bhi 10 mins hi Lage. Bhaiya bhot pyar se baat karte hain jo baithte hain main area me. Overall, kaafi accha experience tha. Better than the Logitech and MSI service centre in Nehru Place.

One star is given forcefully bcz no option of zero star .....not even try to solve the problem for free under warranty product just want to charge

Visited this store and did not had a good experience. 👎 Here's my experience for those who are planning to visit and face disappointments... - The don't have HP parts. You need to go back and buy the parts from another HP Store and come back to this service center and give them. Who does that? What is this service center for? - They won't even care to call you when your laptop is fixed or what issue did they found when you gave your laptop. - The store is unclean and smelly - It looks like a railway station - Dell, Acer stores look like professional service centers. I was too disappointed. - They don't know how to talk. I think they have uneducated staff. - From the office, you can hear songs. - People are just roaming here and there. No queue or first come first serve management.

Worst service, sb change krne k bad b leptop nhi chl rhaa , meri 5th visit one side already hochuki , I am frustrated by them ak problem.

Don't expect that your problem is going to be resolved hand to hand or within the same day. One has to visit twice to get their device faultless. Overall, I am satisfied with the service of the HP service centre. My HP mouse was not working. Since it was in warranty, I visited the service centre. After registering my complaint, they took my mouse and informed me that I would receive a call from their side within 5 days. I received the call on the 3rd day and got the new mouse from them. Because my home is not far from the service centre (just walking distance), I never mind visiting the service centre twice.

Very poor service , Na call uthate na customer ko update krte even one week ka bolkar month lga dete hai problem solve krne mai such an irresponsible behaviour form their side.

Worst experience. I visited the store to repair my laptop. There is a issue in it's mother board. First they told me to submit the laptop and they will register a complaint further. Three days later I called them to ask for the update, they said that there was some issue at the backend so they were unable to register the complaint. And they asked me to come and collect it they will send technician at my home. When I visited the centre they told me to call the helpline number. The person on the call told me that it will cost Rs.73000 to repair it which is even much more than my laptop price. And actual cost of repair is very much lower than what he said.

Bad experience - first they charged me to troubleshoot the system issue which was not fair. Second thing, they do not check the system properly and immediately said that the issue is in the motherboard and the motherboard would change which is costly. Now my laptop is working fine without changing/repairing motherboard. I do not know how this happened but yes my system is good now. Even they are not supportive.