The Pet Point

Pet point Punjabi Bagh is the given best grooming service to my shitzu .well mannered staff and hygiene is also good.

giving 1 star while they deserve a tight slap. they don't deserve a single star. I ordered orijen dog food on 9th sept and it delivered on 20th. after getting the product i saw its totally damaged by rats. i called them and asked them to refund my money back. but they are constantly doing time pass. Now they are not picking up my call. earing fraud money in the name of innocent animals.plz dont buy any product from them online. they are Fraud, scammers.

I am truly impressed by their service. Special shoutout to Ashu bhaiya. He has been very helpful since the start and guided me so well. He has treated me with so much care that it was always very easy to communicate with him. I am glad I chose them. I would highly recommend these guys for your pet needs. :) Good job guys. Keep up the brilliant service. Dr. Arpit Kalra is a vet who gives you the answer for all your pet related questions. A vet who can be trusted blindly for everything for our fur babies.. Great guy with supreme knowledge and experience.

All facilities are of good standard and under one roof . Staff is polite and cooperative. U will be satisfied. Your Pet would love it.

My dog had a infection in his ears the staff handled it very politely with care. I have been taking their services for my dogs since 4-5 years and i am very satisfied every time.

experience dealing with Pet Point and its owner, KKARAN MAHENDRU, has been deeply disturbing, aCHEAP LOW QUALITY PRODUCTS. The pets here appeared to be unwell, despite the representations and photographs shared before the sale suggesting otherwise. The conditions in which the animals are allegedly kept also raised serious concerns for me regarding their health, hygiene and overall welfare. Once the pet was delivered and payment was collected, the attitude changed completely. Commitments made before the sale, including providing registration papers, breed certificates and other documentation, were not honoured, and despite repeated requests, the promised documents were not provided. Even more disturbing was the behaviour when these issues were raised: instead of resolving the matter professionally, the conversations became extremely abusive, aggressive and threatening. I experienced highly offensive language and threats, including statements about taking the dog back and other verbal and physical intimidation. No customer purchasing an animal, particularly one trusting a seller with the health and welfare of a living being, should ever have to face this kind of treatment. What makes the situation even more concerning is that, on reading other publicly available reviews, there appear to be other customers describing similar problems and experiences. I strongly recommend that prospective buyers carefully read previous reviews, insist on complete veterinary records, vaccination records, registration and breed documentation before making any payment, and independently have the animal examined by a veterinarian. Anyone who believes they have faced similar conduct should preserve invoices, WhatsApp chats, photographs, veterinary reports and call records and consider approaching the appropriate consumer, animal-welfare or legal authorities together. Based on my experience, I would never purchase another pet from Pet Point or deal with Karan Mahendru again, and I would strongly advise others to exercise extreme caution. STAY AWAY ALERT .SHAMELESSS BEHAVIOUR