GoMechanic - Atul Automobile

Very poor service by these guys. Had booked body repair for Roof and Rear Bumper for Baleno through Pitstop. Firstly they gave me car in a very dirty condition, secondly since the car was delivered late in evening, due to darkness, I was not able to judge the quality of paintwork. Only next morning saw so many irregularities and patches in paint on whole roof. The paint on rear bumper was also done very poorly. The guy did not knew how to do masking. As a result there was roughness all over the car.😠 It did more harm than good. Would not recommend Atul Automobile for paint job as per my experience. ☹️👎 Negative Quality, Professionalism, Value Services Body & Trim

Would have given zero, if at all that was an option. Following are some of the problems which I faced while interacting with these unprofessional people: (1) They overcharge like crazy. (2) They suggested me to get a part replaced which was completely working fine. (3) They installed an old valve and termed it as a new one. This in turn damaged the radiator of the car. At last I had to visit the authorised service centre of Hyundai to get it fixed. Ended up paying these crooks around 15k and then had to again pay 8k to Hyundai. Wouldn't recommend anyone to go through this harrowing experience. These guys do not know what they are doing.

Got my car serviced from Atul and here's my experience: - They have tied up with many online aggregator, so if you are searching for any car service centre online, their name will pop up for sure. - The guy who comes for car pickup will do the paperwork for formality only. He won't even list down the items that you give along with the car. So, it's your responsibility to ensure that you get everything documented. - They will pretend to service your car, but if you are somebody who trust others to do their job as promised, then this is not the place to send your car. - They will deliver your car when it gets dark, so that you couldn't verify the job they have done. - My car waant running as smooth as expected after getting it serviced. - When contacted the service centre aggregator (goMechanic), the only thing they said was they are sorry for the inconveniences and suggested me to visit the service centre in-person to get the things verified. Seriously, you expect customers to pay and then visit your workshop to verify what you have done. - Lastly, there was some issue with my car's AC, they gave me an estimate of above 5k for repair. I gave my car to another trusted workshop and they fixed the minor issue in less than 2k. So, be very mindful of their estimates and the work they suggest. Overall, it's better to try out some other service centre.

Looks like they don't know what they are doing 10 days for a simple sensor repairing and then after delivery same problem came back within 5km of drive. And it looks like they also change parts of car to another, I suspected it when I visited the work shop before asked time. Even for a simple work they will ask to leave the car for the day and god knows what they do with the car once you leave. Not at all recommend. Zero rating to Atul Automobiles. Minus Rating to Cars 24 and go mechanic.

I gave my car for denting and painting on 24 th march 2023. After completion of work i went to the workshop on 4th of april. When I picked my car 20 percent of fuel was missing from my car. And when I said to the incharge of the workshop Mr.akhil he refuse that they didn't use my car or they didn't took petrol from my car. And petrol meter of my car also not working. Worst customer service ever I saw of any workshop Services Body repairs

Automovil is a synonym of fraud. They are cheaters, tall promises and unserviceable especially beware of vasant kunj branch. Let me share my experience. I handed over my car Baleno DL7CU9701 to them on 26 july 2024 and today is 14 Aug 2024 but they are unable to repair it. Pathetic service very very dilly dally. Not recommend

It was my first time experience with gomechanic and it was awesome! Met Mr. Adarsh Sagar (Service buddy from gomechanic) and he resolved and took care of my car all the way he can. Received each and every update of work which has been going on and got my car back at its best condition. Thankyou Atul Automobile and Adarsh!

Extremely Disappointing Customer Service Experience at Atul Auto Works Dated: June 7th, 2023 I recently visited Atul Auto Works with great anticipation and excitement, hoping to find a suitable car. Unfortunately, my experience with their customer service was nothing short of shocking and utterly disappointing. From passing by their establishment for the past three months, I had formed an impression that Atul Auto Works could potentially be a reliable place to purchase a car. However, my initial excitement quickly turned into frustration as I entered their yard. To begin with, none of the salespersons or associates bothered to acknowledge my presence or extend a simple greeting. Instead, they were all engrossed in their own activities, casually sitting around, sipping tea, and seemingly disinterested in assisting customers. This lack of basic courtesy left me feeling ignored and unimportant. Undeterred by the lackluster reception, I approached the salespersons to inquire about the cars available in their lot. To my surprise, their responses were consistently negative, stating that none of the cars were available (out of 30+ cars parked there). It was disheartening to be repeatedly told that there was "nothing" for every car I expressed interest in. Frustrated and hoping for any assistance, I implored them to recommend any car that fit within my budget of 10. However, their reply was bizarre and unhelpful, indicating that only the owner was authorized to handle deals and they couldn't assist me. This lack of autonomy among the sales staff further compounded my disappointment and left me questioning the professionalism and efficiency of the entire establishment. Overall, my experience at Atul Auto Works was extremely disheartening, primarily due to the apathetic and unprofessional attitude displayed by the salespersons. The lack of basic customer service skills, the absence of any effort to assist customers. I even did tried calling the number provided on the board 9*****8843 hoping to get an assistance on call but it went unanswered. I would rather spend couple thousands extra than ever return to this dealership.

I had booked comprehensive service for my car though goMechanics app. Most of the services which are mentioned in the portfolio are not provided by the workshop. They ask for extra charge if you want those services. Also, most of the spare parts are not present. Furthermore, basic things like engine oil etc are not present. The cherry on the cake is when you call customer care of GO Mechanics they do not respond to your queries. They do not have any power to interject in between. Though I had opted for pick up and drop service , I personally had to bring my car back as they denied the service. My recommendation to everyone is to not book any of the services from go mechanics or from this workshop even if they are giving you those services for free.

I have purchased the coupon of this place. By the place and marketing the place seems to be very big and professional but in reality it is not worthy. The behavior of the cleaning person was not good and the overall experience was as good as a road side mechanic. The prices are also a bit high for services. I have taken washing service and not satisfied with it.