Kyari

I can do Minus Rating, don't want to give 1 start as well. First, I raised the query for plant delivery they somehow answer on those but taking a longer time it took one and half month to deliver all the products, purchased 8 plants, out of 8 plants only 3 plants in not so bad condition but leaves are still damaged condition, and rest of the plant were dead, and one plant received different color of pot also with dead leaves only. Raised 3 tickets, email them multiple time, no follow-up, they are fooling people, pathetic service ever.

I recently ordered a plant using a promotional offer, but unfortunately, I received a dead plant. When I reached out to customer service, I was informed that I'm not eligible for a replacement due to the promotional offer. It seems like a bait-and-switch tactic, where discounted products are of lower quality or damaged. This defeats the purpose of offering coupons if customers can't get a refund or replacement for subpar products. I'd appreciate it if Kyari could review their policies to ensure customers get quality products, regardless of promotional offers. Quite disappointed with their misleading deals and extremely uncooperative guidelines.

Wonderful product for beginners! Very easy to maintain. Loved how neatly it was all packed and very healthy when it reached home! Perfect for gifting too! I'd highly recommend this for working professionals who love to keep their place green and alive despite having very little time to take care of plants!

I keep ordering from them. Their plants are not just fresh, even their self watering pots and stands are classy and elegant. Last, l ordered a monstera plant and the delivery team, delivered it damaged. I contacted their customer care they promptly replaced my plant added with a jute stand. I highly recommend this site to all plant parents who loves beautiful and elegant things, yet has no time to buy or take care of plants everyday. This is the best place to buy and solves all your worries and problems.

Good product. Customer care is very helpful to resolve the queries. However, few things need to be taken care for better customer satisfaction. 1. Delivery time needs to be shorter. (Max 2-3 days) otherwise, the quality of the product will start damaging. 2. Packaging is good, but it needs to be better, please plan how to execute this. 3. If small/short plants can be delivered in the packaging instead of long plants then it will be lasting long time. I will recommend everyone to buy the product as these are looks very beautiful.

Absolutely horrible service – a complete scam! This has to be the worst service I have ever encountered! I ordered plants, and what I received was nothing short of a disaster—rotten, broken, and completely lifeless. To make matters worse, even after waiting over a month, there has been zero resolution from their side. I tried reaching out multiple times, only to be met with false promises and unrealistic solutions from their so-called support team, especially their plant Expert guy who seems completely indifferent to customer concerns. Instead of offering a proper refund or replacement, they continue to give excuses and drag the issue indefinitely. I have wasted ₹2,200 on this scam of a company, and I strongly advise everyone to stay far away from them. They have no sense of responsibility, no customer service, and absolutely no integrity in their business. If you value your money and peace of mind, do not order from here!

Ordered 5 plants. Cant express in words how happy I am. Somebody from the team even curated a coupon code for me and I got around 30% on the entire cart value. Can’t be happier. I am going to order 5-6 more plants now. For gifting and even for home gardening, this is my go to. Thanks to the team who gave me the coupon code. Ek aur coupon dedo guys. 😬😬😬

Horrible horrible experience! DO NOT BUY any plants from here. After spending a good sum, I received a sick plant with spots and holes in its leaves. When I tried to contact their instagram as they seem the most active there with all their ads and marketing, they have an automated message that says they're only available from 10 AM to 6 PM. Funnily, you'll get the same message if you text in this time range of theirs. And that's all you'll ever recieve from them! They will also delete any negative comment you post on their instagram. I ended up finding 4-5 people who went through this same exact thing. This wasn't a one time event. Pathetic! Shame on you guys

I’ve had an absolutely wonderful experience with this service, and I feel compelled to share just how impressive their offerings are. From start to finish, the team has consistently gone above and beyond to ensure that all of my plant-related needs are met with an unparalleled level of care, attention, and professionalism. Right from the moment I first reached out to them, I was immediately struck by their extensive knowledge and the genuine desire they showed in assisting me. Their customer support is exceptional, making me feel confident that my questions or concerns would always be addressed thoughtfully and with expertise. The plants they provide are truly top-notch. Each one is incredibly healthy, vibrantly green, and exhibits remarkable longevity. It’s evident that they prioritize quality and sustainability, as each plant has thrived in my care. Whether you're new to gardening or a seasoned plant enthusiast, their team is always available to guide you through every step of the process, ensuring you feel comfortable and knowledgeable about how to care for your plants. In addition to their impressive product selection, the delivery service was just as outstanding. My order arrived quickly, and everything was meticulously packed, ensuring that my plants were in perfect condition upon arrival. It was clear that a great deal of thought and effort went into the shipping process, which is something I deeply appreciate. Overall, if you’re on the lookout for a service that offers both excellent customer support and high-quality plants, I can wholeheartedly recommend this place. Whether you’re a beginner or an expert, you’ll find the expertise and assistance you need to grow your plant collection with ease. This service truly delivers on every level!

I had a wonderful experience with the support team! Ritu was absolutely amazing. My damaged plant was replaced promptly and without any hassle. The agent who assisted me was polite, understanding, and took my request into consideration right away. The replacement process was smooth and effortless. The other plants I received were also fresh, pretty, and absolutely beautiful. Very happy with the service and quality—highly recommended!