Nilaya Resort

- We had 3 rooms and refrigerators were not working in any of them, took almost 2 hours to get it replaced in 2 rooms. - Pool is too small and both male & female washrooms beside pool were closed, you need to go back to room in case of a nature’s call. No music - Jacuzzi was completely filled with bad smelling water and all kinds of insects. Jacuzzi area was full of ants (लाल चिटियाँ). It again took 2 hours to change the water and get everything cleaned. I felt like I was more of a service contractor than a guest to this property. - Staff behaviour was good. Extremely over rated and unnecessarily hyped, Idk why Nilaya appears on top on searching for resorts.

Took the villa for a weekend stay. The resort in a good location and the entire staff was amicable. The room service was quick and the food was delicious too. Things that didn't work - the jacuzzi didn't work and the staff had no idea how to turn it on and later how to fix it. The wifi stopped working and I had to use my own data almost the entire duration. The smart TV in the dining area wa super cool but you need to use your own hotspot if you want to use any of the smart apps. Trip type Vacation Travel group Family

The property in itself is good. Although the price doesn't justify the amenities and services it provides. You'll find much better properties like Gracias or Crescent in the same or lesser price. This property doesn't have the basic facilities like wifi. Yes you read that right. This property doesn't have wifi and there's very low network. They don't have hair dryer in rooms, the pool is too far from the dining area and they don't serve any food/beverage near the pool area. The pool itself wasn't maintained. No welcome drinks as well. Below are the basic things that aren't available in the property 1. No wifi in the entire property 2. No fnb service near pool area 3. Pool isn't maintained 4. No shower room near pool area 5. No dryer in the room 6. No welcome drinks NOT RECOMMENDED Trip type Vacation Travel group Friends Rooms: 4 Service: 2 Location: 4

Resort is smallish, but fairly good. Terrace jacuzzi and terrace itself is outstanding. Pool is decent Food is nice enough, especially breakfast. The guys serving are very courteous and attentive. Landscaping is refreshing. Moderately well maintained, and moderately clean Some areas need mantainace and repairs. Pool amenities could have been better maintained The weakest point is service, its tardy.

Then place is very beautiful. It is very open and bright. The scenery is beautiful and so are the pools. The food is also very good. The service could use a little improvement. There is a main meeting lounge Which had various board games, table tennis, pool and x box. There is also a beautiful spa.

It was a pleasent stay there. The service they provide is outstanding, the concept is great with private pool and jacuzzi rooms, just one point that the property is not that big enough to explore but although it was wonderful experience. Rooms: 5 Service: 5 Location: 4

Not recommended at all. Paid 11k for a jacuzzi room but not worth. You will find pictures of lagoon flowing by the room balconies which they pitch as der USP. Dnt fall for it MPians, it doesnt work & its not maintained. Likewise, all the indoor fountains are un operational even during the peak christmas season. Hospitality is even worse, i asked for 2 extra blankets, they told they could provide only 1. Denied to provide 2 shower gels (can u imagine....😪..... 11k room). U will be blocked inside the resort that doesnt offer any evening activities, other than a basic pool table, carom board and a TT table. Hot water Jacuzzi was our saviour and was good. Overall its too expensive for wat it offers.... "NOT RECOMMENDED".... Rooms: 1 Service: 1 Location: 1

I was there for 2 days and booked a room with Jacuzzi (paid 20k). One full day Jacuzzi wasn't working and even after raising issue to the room service team it wasn't resolved. They came back on the second day that too when i again called them and then replaced the faulty part in the Jacuzzi system. This whole process took almost 1.5 days of mine. When i brought this issue during my checkout so that i can request refund just for 1 day Jacuzzi cost, all they could say was sorry for your inconvenience. Service: 1

Unsanitary, Inadequate Accommodation, and Terrible Service|My recent stay at Nilaya Resort was far from satisfactory. To begin with, we discovered red rat babies inside the blankets, which left us traumatized and unable to sleep at 2:30 am. … Read more on Tripadvisor

Resort is good for relaxing and peaceful stay. Not much of activities but you will enjoy your private time. No wifi facility and limited network coverage gives you disconnect and detox from the world. Club rooms with privat Jacuzzi are good. Food and service are good but buffett breakfast variety is very less and taste is ok.From price perspective based on facilities provided, it is more expensive Trip type Vacation Travel group Couple Rooms: 4 Service: 4 Location: 4 Rooms Club rooms with private jacuzzi are good and well maintained. Room service is also good. Hotel highlights Romantic, Quiet