Nilaya Resort

Very very bad experience. Property may look good, but A/Cs don't work in rooms, rooms are smelly, staff is impolite and arguing. Paying 7k for such a room and experience is not at all worth it. Not at all recommend. Trip type Vacation Travel group Couple Rooms: 1 Service: 1 Location: 2

I would rate the property an average place for a weekend getaway, if you see the price they are charging and the facilities being provided ,i would really like the management to really look into some problems which i feel all the guests are facing . The property is good if you want to stay inside rooms and relax but otherwise there is nothing much to do, if you are a family and you have kids ,its a very cramped property and really nothing much to do for the kids now coming to the Pros and cons of the property PROS 1: VERY GREEN PROPERTY WITH LOT OF PLANTATION 2: ROOMS ARE SPACIOUS 3: STAFF ARE VERY COURTEOUS 4: FOOD AND BUFFET BREAKFAST IS GOOD 5: AMBIENCE AROUND THE ROOMS IS GOOD 6: SPA IS GOOD CONS 1: PLEASE PROVIDE A PROPER SIGN BOARD AT THE GATE SO PEOPLE ARE ABLE TO SEE WHERE THE PROPERTY IS. 2: WE BOOKED CLUB ROOMS ,THE COST OF ONE ROOM IS 6K PLUS BUT THE AC IN THE ROOMS WERE NOT WORKING WELL AND WERE NOISY , BATHROOMS HAD A VERY BAD SMELL , ONE OF THE ROOMS THE WASHBASIN WAS CHOCKED ,BASIC THINGS LIKE A HAIR DRYER ,TOOTH BRUSH NOT BEING PROVIDED .EVEN THE PHONE WAS NOT WORKING WELL. 3: THE COMMON SWIMMING POOL IS VERY SMALL AND THE CHANGING ROOMS WERE NOT FUNCTIONAL ,OUR ROOMS WERE AT ONE END AND THE POOL AT THE OTHER END, HAD TO WALK IN OUR SWIMMING GEAR FROM OUR ROOM TO THE POOL AND IF THERE ARE MORE THAN 8 PEOPLE IN THE POOL IT SEEMS CRAMPED . 4: NO PROPER GAMES OR ENTERTAINMENT FOR KIDS 5:MAIN AREA WHERE THE RECEPTION AND SIT OUT IS THERE THERE IS NO AC SO IF YOU WANT TO SIT IT BECOMES VERY SULTRY AND UNCOMFORTABLE AND SWEATY. 6: NO WIFI INTERNET FACILITY IN THE ROOMS 7: VERY SMALL PROPERTY IF YOU ARE A COUPLE OR A GROUP WHICH WANTS TO STAY INDOORS IN THE ROOM OR IF YOU ARE BOOKING ROOMS WITH PVT POOL THEN CAN ENJOY OTHERWISE REALLY NOTHING MUCH TO DO IN THE PROPERTY FOR THE PRICE THAT IS BEING CHARGED.

Lovely place for peace of mind private jacuzzi & pools available with common pool & kids pool too. Good food and hospitality. Bit overpriced rooms. Although a good experience place for family and couples. Spa also available. Might face network issue. Enjoyed a lot.

Amazing experience, we had great time with family. Place is beautiful Food is tasty Staff is supportive Rooms are spacious and comfortable Good for family, team and business trip. Rooms: 5 Service: 5 Location: 5

The resort was very nice and comfortable too..., food was very tasty and fresh, if we talk about the room then the room was clean, service was also good, swimming pool was also clean... staff of the resort was very nice Is good Rooms: 5 Service: 5 Location: 5

AWESOME property..7 star HOSPITALITY..going back with great memories. It was our family get together of 21 pax and we booked 7 club rooms. A big thanks to Mr.dilip who guided us in all bookings and it was complete Online. A big cheers and applauds for Mr.Tarun at resort for making our stay trouble free and making evening live with his melodious voice. What i liked:- Club rooms were spacious, curvy shaped having artificial pond view from balcony and can accomodate 2 adult 2 kids easily. Room services were always available and had quick solution for leakage in washroom. Dine-in/playing area was beautifully made with games like chess, ludo, snakes n ladder engraved on wooden top!! Served jain buffet breakfast as promised. Their menu said "we have jain food prepared in separate utensils"..you get brownie points for writing that!! What i didn't like:- Common swimming pool was small and was not temperature controlled so we were shivering even at 4pm in pool. Mobile network is very poor in resort as we had no coverage for operators like Idea etc. Wi-fi connectivity was also missing. My suggestion if you are looking to book/plan:- Go for jacuzzi room as it is spacious, private and can be used for group together instead of spending time at common pool.

Forget the stay.. I haven’t visited the property. That’s because we decided to cancel the booking of 6 people simply owing to the attitude of reservations manager Mr. Prashant Mehta. He is neither interested in striking any deal, nor interested in taking any booking. The way he said that we have enough bookings and you look for yourself if you are interested speaks volumes about the kind of staff this property keeps. Such attitude that too in hospitality industry is a big shame. People of MP are perceived as someone with hospitality and then you come across man like this. Sheer bad experience. Won’t ever recommend this property to anyone. No wonder brands like Taj and Marriott superceeds such small minded people. Travel group Friends Service: 1

Excellent place to stay for a day or two. Rooms were very well maintained. Staff extremely courteous and supportive. Food was amazing. Overall it was a memorable experience. Keep it up. Travel group Family Rooms: 5 Service: 5 Location: 5

Beautiful and serene property with all great amenities with luxury rooms, friendly staff, great food.. a good place to find peace.. A perfect gateway for your weekend. Trip type Vacation Travel group Family Rooms: 5 Service: 5 Location: 5 Hotel highlights Luxury, Romantic, Quiet, Kid-friendly, Great value

Private pool room is ok but from price perspective it's too much expensive and highly recommend for pool maintenance, tile was too sharp & it harms a lot and for spacious room 1 AC is not sufficient highly recommend for 2 Ac at least. Trip type Vacation Travel group Couple Rooms: 1 Service: 5 Location: 5