Hotel Meritel Grande, Indore

A wonderful and a delightful stay, food was too good , also the staff is well trained, professional and behaved Rooms: 5 Service: 5 Location: 5

Hotel is very good staff behaviour is quite nice room condition is excellent and very clean and Driver Pratik Gujjar is a very nice person and quite gentleman tour with him is a nice experience Trip type Vacation Travel group Family Rooms: 5 Service: 5 Location: 5 Hotel highlights Luxury, Kid-friendly, Great value, High-tech

Bed was proper king size . Breakfast was very good at the price point which they are charging . Reception was very good in tackling problem of the guest . Room was having all the amenities . Linen was fresh and good . Ac was good in performance . Tea was complimentary from their end

We recently stayed at Hotel Meritel Grand in Indore, and while the location is quite convenient, my experience was not as pleasant as I had hoped. Firstly, the deluxe room was clean but disappointingly small for a standard in this category. There was no option for an upgrade, which was a letdown considering the room size. The bathroom had significant issues, with water clogging in both the shower area and the wash basin, which was frustrating and impacted the overall experience. Parking is another downside; it's located in an empty space beside the property, which doesn't feel particularly safe or convenient. It lacks the secure and easily accessible parking you'd expect from a hotel of this level. The service from the staff was another major disappointment. On one occasion, we paid a staff member to get some medicines from a nearby pharmacy. While he did deliver the medicines, he initially returned less money than we had given him. When questioned, his response was vague, and it took multiple requests before he returned the remaining amount. Similarly, we had to repeatedly ask for the balance after requesting a car wash and for a refund via UPI. The car wash was also waste of money. A few snaps after the car wash are included here. These repeated issues with staff responses were unprofessional and detracted from our stay. The buffet breakfast also fell short of expectations. The variety was limited, and the taste was poor. On the day of our departure, we requested an early breakfast, and what we received were hard, burnt slices of bread with no butter or jam to accompany them. It was an incredibly disappointing end to our stay and further highlighted the lack of attention to guest satisfaction. Overall, while the location is convenient and the room was clean, the issues with room size, bathroom plumbing, parking, and unprofessional staff behavior make it difficult to recommend Hotel Meritel Grand. It has potential, but significant improvements in service, amenities, and overall guest experience are needed. Trip type Vacation Travel group Couple Rooms: 3 Service: 1 Location: 5

Service is very good.They have upgraded the room by themselve for us. Buffet was too spicy but they have provided complementary other breakfast for our child. Rooms: 5 Service: 5 Location: 4

Valueable and a memorable stay for last couple of days. We enjoyed here treditional food that was so yummy and pure veg, staff and management are pure professional and and 24/7 ready for any things, there are lot of items in breakfast and everyday they changed in breakfast menu. Ample parking space for sleeper buses also. In fact this was the best stay for us in Indore. Trip type Vacation Travel group Friends Rooms: 5 Service: 5 Location: 5 Rooms Morden standerd with all amenities Nearby activities CHL hospital 114, Vijay Nagar main market , C21 , Snow City , Famous temples like khajrana Ganesh temple Safety I didn't feel any insecure our group is enjoyed every moment. Walkability I Bus Stop , CHL hospital Food & drinks Pure Hygiene mentain and delicious also Hotel highlights Great view, Romantic, Kid-friendly, Great value

I stayed this place for couple of days with my kid & wife, I would say perfect stay for small family. Good for short stays. Staff - Staff is very polite and nice. We connected to Mr Nikhil for room reservation, he understood requirement very well. I don't know the name of Kid on front desk , but she was very quick in making all processes also was very helpful to guide Cab driver to get to the hotel, felt all staff works happily there. Kitchen - We didn't eat much from Hotel Kitchen as we were on food trip to Indore. But Tea we received in room was awesome. Location - slightly inside but worth for stay. New CHL hospital, pharmacy and grocery store is just 2 minute walk from hotel Cleanliness & Hygiene - Rooms & washroom were cleaned very well. Best Hygiene level maintained Budget - you won't get better deal than this place, value for money & if you priorities Hygiene first , then you won't find better place than this one. What need to be improved - there is only 1 elevator and only 4 people can accomodate. It's not much waiting time but I felt elevator should have slightly bigger. Thanks to the hotel for making my stay pleasant. Rooms: 5 Service: 5 Location: 4

Great experience with young enterprises Mr Shreyank too corporative Trip type Business Travel group Friends Rooms: 5 Service: 5 Location: 5

Hotel situated in Vijay Nagar in peaceful location. Hotel ambiance and set up is very nice. Hotel staff very helpful. Though rooms are tiny but for given price it's worth every penny. Breakfast is average however food for lunch and dinner was delicious and not so costly as well. Washrooms are clean and hygienic. Liked this property very much. Would like to visit again' and again Trip type Vacation Travel group Family Rooms: 4 Service: 5 Location: 5 Rooms Clean, hygienic washrooms, AC, TV but tiny Hotel highlights Quiet, Great value

Excellent hotel for economical stay with good staff Trip type Business Travel group Solo Rooms: 4 Service: 5 Location: 4 Hotel highlights Quiet, Great value