Accel IT Services

I went there to replace my Logitech mouse cause I'm facing issues with it and so far the ensure services done a really good job from service to product deliver the service is effortless as of my opinion.

Good . Very good . The madam and sir in reception both are very polite. And the technical sir he is also Good nature . Every thing in flow. Very easy process no waiting time. My work done with in a day. Delivered on promised time. I will highly recommend if you have any issue in laptop (as I went for laptop) first come here if not then rest of the place is open.

I had a faulty Logitech mouse and needed a replacement. I called the service centre from Gwalior and they asked me to send the faulty mouse along with the bill. I sent the mouse with speed post. A lady from the desk called me acknowledging the receipt of the mouse and informed me that it will take 7-10 days for replacement and courier. Unfortunately i didn't received the mouse even after 10 days after receiving courier sms and i called them back regarding this. They immediately looked into the problem and got the mouse delivered the very next day. I received a new mouse along with battery. Kudos for the excellent service and warranty support. Positive Responsiveness, Professionalism

The Accel IT is on the Ground+1 floor , accessible through the staircase at the back of the building. i went there because my Logitech mouse died and the online support asked to go to the nearest service center. Very polite and helpful staff , checked my mouse and bills ( I had brought photocopies of the bills and the original mouse packaging and accessories as well) and gave me a document after verification and noting my contact info. Within a week, I received an SMS stating that the replacement mouse had arrived. I showed the document they gave and picked up replacement. Excellent after sales support

The service was good, although my mouse started working after visiting there but still they provided me info and gave the mouse good amount of time to run and check if it’s still stopping while working. The girl on the reception was helpful and welcoming.

I came here for a Walk in Service for .y Logitech Master 3S that was having issues in its left click. The staff here is professional and polite, they asked basic questions and promptly wrote them down. They took my mouse and have me a receipt and asked me to come back when they call within a week for a replacement. Although they forgot to give me a call, when I called them regarding it they answered the call promptly and politely.