KTM Husqvarna Service Center

One of the best

Overall nice experience Services Auto detailing, Engine repair, Minor service

Service centre and there people is nice and helpful .

Worst. Mechanics have no idea what they doing. Will replace unnecessary parts and still wont solve your problem after taking your bike 5 times for the same issue. Avoid this one

“My friend was traveling from Meerut to Pune when his bike broke down near Indore. He went to the KTM showroom there, and it was an absolute nightmare. The staff were completely indifferent—no help, no urgency, and they were downright rude. My friend was stranded and felt totally ignored. I can’t believe how awful the service was—I would strongly recommend staying away from this place.”

Extremely disappointing service. I drove 300 km just to get parts here, only to be told they weren't in stock and would take 8–10 days to arrive. I placed the order, but after waiting the full 10 days, they gave me the exact same excuse with zero updates. To make matters worse, they refuse to provide official tax bills for sold parts. This is highly unprofessional and unacceptable behavior.

Absolutely the worst service center experience I've ever had. I expected much better from a brand like KTM, but the KTM Indore service center was a complete disappointment. Instead of making the service experience smooth, they made it stressful and frustrating. Customer satisfaction clearly doesn't seem to be a priority here. If you're planning to service your bike at KTM Indore, I'd strongly suggest thinking twice I sincerely hope KTM management looks into the functioning of this service center and takes corrective action because experiences like this seriously damage the brand's reputation.

One of the worst experiences I have witnessed from an authorised KTM service centre. My friend was returning to Pune on his KTM RC 390 when the motorcycle suffered a major breakdown near Indore. Since KTM Husqvarna Service Centre, Vijay Nagar, was the nearest authorised workshop, he approached it expecting professional technical assistance and support. Instead, he was met with complete indifference. Despite clearly explaining that he was stranded hundreds of kilometres from home and urgently needed assistance, he was informed that his motorcycle could not even be inspected because he did not have a prior appointment. When a rider is stranded during an interstate journey, an authorised KTM service centre should prioritise helping the customer—not hide behind procedures. What made the experience even more disappointing was the attitude of the staff, particularly Shyam Chauhan and Raj Bhati. Rather than showing empathy or making a genuine effort to help, their behaviour was dismissive, unprofessional, and lacking basic customer care. There was no meaningful attempt to diagnose the motorcycle, provide a temporary solution, arrange priority support, or guide him towards an alternative. He was essentially left to deal with the situation on his own. As a direct consequence, he had no option but to transport the motorcycle all the way to Pune at his own expense. This resulted in unnecessary financial loss, wasted time, and considerable stress—an outcome that should never occur when a customer seeks help from an authorised KTM dealership. This incident raises serious concerns about the dealership’s technical capability, emergency response, and customer service standards. Riders invest in KTM not only for the motorcycle but also for the confidence that authorised service centres will support them when things go wrong. Unfortunately, this dealership failed to meet even those basic expectations. I request KTM India to investigate this incident, review the conduct of the staff involved, and explain why a stranded rider was denied meaningful assistance. I hope KTM India takes this complaint seriously and ensures corrective action is taken so that no other rider has to go through a similar experience. Until then, I cannot recommend this service centre to anyone, especially riders who undertake long-distance tours and expect dependable after-sales support from an authorised KTM workshop.

Absolutely unacceptable experience at KTM Husqvarna Service Centre Vijay Nagar, Indore. I arrived with a serious breakdown issue while returning to Pune on my KTM RC 390. Despite explaining that I was stranded on a long-distance ride and needed urgent technical assistance, the staff showed complete indifference. I was told that because I did not have a prior appointment, my motorcycle could not be attended to immediately. What made the situation worse was the behaviour of the staff members, including Shyam Chauhan and Raj Bhati, which I found rude, dismissive, and completely lacking in empathy. Instead of helping a customer in distress, the focus was on procedures and excuses. This is not the level of support one expects from an authorised KTM service centre, especially when dealing with a breakdown during interstate travel. A premium motorcycle brand should prioritise rider safety and emergency support over paperwork and appointments. I have been riding motorcycles for years and have covered extensive distances across India, but this has been one of the most disappointing service experiences I have faced. KTM India seriously needs to review the customer handling, technical responsiveness, and accountability at this dealership. Would not recommend this service centre to any touring rider or anyone expecting professional after-sales support.