Mahindra Ahuja Auto Abhikaran

I recently purchased a XUV 3XO AX5 diesel automatic (black) from Ahuja Mahindra Auto Abhikaran, and my experience has been very disappointing. From day one, the fog lamps (installed by the showroom) were not working. Within 2 days, the wireless charging also started malfunctioning. Within one month, the infotainment system completely shut down. I informed the showroom and booked a service. Although the infotainment system and fog lamps were temporarily fixed, the infotainment issue started again on the same day of service. Additionally, the wireless charging issue was not addressed at all, and I was told that nothing could be done about it, which is unacceptable. The car cleaning and polishing were also not done properly, and the service was delayed. Overall, it felt like a complete waste of time in the name of service. I expect a proper and permanent resolution to these issues at the earliest.

This is the worst showroom to purchase your car from. Not everyone but a couple of thug staffs sitting out there spoils everything - the showroom name, its reoutation, experience, and in total everything. Reason- i purchased my vehicle worth 22L and it started from here. Firstly, they forced me to take extended warranty (applied cheap and illegitimate sales tactics here) and also denied that they will not give me delivery if I dont take extended warranty. I agreed with it as it was urgent to me, and then on the day of the delivery, there was absolutely no one to assist. I was made to understand the features all by my own, my relationship manager was on leave and her TL was busy with other deliveries too. Later, when i got a review call, i raised my concerns and from then, the sales guys were behind me asking to turn around my review. They even promised me accessories worth ₹10k additional as a gesture. I thought it would be bad for their jobs so i changed my review and closed the loop, and i was left with fraud in the end. Later they denied there were no additional accessories credit left. Overall, it was a pathetic experience and I recommend one should be aware of these tactics hence posting my review here for everyone. No doubt, people in Mahindra Ahuja's service team are amazing like inderjeet and keshav, that they compensate for the other cheaters out there.

Yha ki service bht khrb hai. Aagr aapko gadi khrb hoti hai toh ye log osko sai kerne mai bht time lga re hai yha se gaadi mt lo ye logo ke koi yaakin nhi hai ye log purani gaadi dete hai

I recently purchased xev 9s It was really very good experience i am so satisfaction and sales person shivam jatav ji he is very very supported i am fully recommended you..if you are planning mahindra vehicles go for ahuja

Extremely disappointed with this dealership. It has been over a month, and I still have not received my car. The staff keeps delaying the delivery and never provides a clear or honest update. Communication is very poor, and they rarely respond properly to calls or messages. The showroom experience and customer service have been equally disappointing. The staff is unprofessional, unhelpful, and does not value customers’ time. Buying a new car should be a pleasant experience, but this dealership has made it frustrating from start to finish. I would not recommend this dealership to anyone until they improve their customer service, communication, and commitment to timely delivery.

Can't give less than 1 star or I would. Came all the way from Mhow to collect our number plate and get it fixed, while taking prior appointment, and we were told "it's only a matter of 10 minutes, come anytime". When we reached the unprofessional and careless attitude shocked us. Made us wait for an hour just to inform that we can't do it today come other day. And when we requested to atleast give the number plate so we can get it fixed elsewhere. They said the number plate never came and they don't have it!!! Even after we showed them the message confirming it, they still refused. After much urging, they checked again and it was very much there! I wish they stop wasting their customer's time and take this review seriously. Highly disappointed with this unprofessional attitude.

My experience with Mahindra Ahuja Auto Abhikaran was extremely disappointing. What should have been one of the most memorable days of receiving a new car turned into one of the most stressful and frustrating experiences. Despite giving the dealership an additional two days beyond the promised delivery date, the vehicle was still not ready for delivery. Several accessories had not been installed, and important documents were also incomplete. This reflected poor planning and a complete lack of coordination. The customer support and overall communication were equally disappointing. The managers appeared uncooperative, unresponsive, and indifferent to customer concerns. Every time we asked for an update, nobody seemed to know the status of our vehicle or who was responsible. Even after making the full payment, we were repeatedly asked about payments, and additional charges were demanded just before delivery. After clearing every due, no one could provide a clear answer about when the car would actually be handed over. To make matters worse, once the car was finally ready, we were rushed into taking delivery. We were not given sufficient time to inspect the vehicle properly, verify the installed accessories, or understand the features of the car. The delivery process felt hurried and disorganized rather than being a celebration of an important purchase. Buying a new car is a significant milestone, and customers deserve a smooth, transparent, and well-organized delivery experience. Unfortunately, Mahindra Ahuja Auto Abhikaran failed to meet even basic expectations in terms of professionalism, communication, and customer service. I sincerely hope they improve their delivery process and customer handling so that future buyers do not have to go through a similar experience.

It was very excellent experience with team ahuja really very happy with the over all service given by shivam ji

Visited this Mahindra dealership multiple times over the last 3 weeks to purchase a vehicle. Each time I was told there was no stock available, but I was not given a clear delivery timeline or proper updates. Communication was poor, and I felt my inquiries were not taken seriously. The overall buying experience was disappointing

⭐☆☆☆☆ Very disappointing experience at Mahindra Ahuja Service Center, Bhawarkuan, Indore. No one answers the service center calls, making it almost impossible to book or inquire about servicing. When I visited the center with my vehicle, I was told to come back after 7–8 days without any proper explanation or assistance. As a doctor, I understand how important professionalism and respectful communication are. Unfortunately, the staff lacked basic courtesy and customer-handling skills. It felt as if they assumed they were the only Mahindra service center in Indore. They should remember that customers have multiple service center options, and we are paying for these services—not receiving them for free. Mahindra should seriously work on improving customer service, communication, and staff behavior. My experience was extremely disappointing, and I would not recommend this service center based on my experience