Renault Indore

WORST - EXPERIENCE details mention .... NOBODY bother give attention customer queries they are doing work like government karmchari .....need review by owner and Renault @India team . TO ICICI Lombard/ Renault Customer care Service centre:- Assuregalaxy service centre Devas Naka ,Indore MP -452010 Subject: Request for Explanation Regarding Delayed Service of My Vehicle Dear Sir/Madam, I am writing this letter to express my disappointment and concern regarding the delayed service ( accident insurance claim )of my vehicle that has been submitted to your service center for the past seven days. Despite the considerable amount of time that has passed, there has been no visible progress on the servicing of my vehicle. I have been a loyal customer of your Renault service center & ICICI Lombard insurance for several years and have always been satisfied with the level of service provided. However, the current situation has left me feeling frustrated and dissatisfied. As a conscientious vehicle owner, I entrusted my vehicle to your service center with the expectation that it would receive prompt and efficient attention. Unfortunately, this has not been the case, and the lack of progress has caused inconvenience and disrupted my daily routine. I understand that unforeseen circumstances may arise, leading to delays in service. However, as a valued customer, I believe I am entitled to an explanation regarding the reasons behind the delay and an estimated timeline for the completion of the servicing. I kindly request you to thoroughly investigate the matter and provide me with a detailed update on the status of my vehicle's service. Additionally, I would appreciate it if you could take the necessary steps to expedite the process and ensure the completion of the service as soon as possible. If there are any extenuating circumstances that have contributed to the delay, I would appreciate transparency in communicating those factors to me. Open and honest communication will help in reestablishing my trust in your service center. In the event that my vehicle's servicing cannot be completed within a reasonable timeframe, I would appreciate alternative solutions. I hope that this matter can be resolved promptly, allowing me to regain confidence in your service center. I trust that you will take my concerns seriously and provide a satisfactory resolution. I look forward to your prompt response and the immediate resolution of this matter. Yours sincerely, Manoj kumar mishra VECHILE NO- UP14

Went for the service and all they are interested is extracting money. Mechanic work in auto mode, don't listen to your need. Specially told them about noise in ac, problem reoccurred within week.

Work has not been completed even if my vehicle is there for 4 days. Parts were not available there they said we will call once the part is available till date no call has been made to me regarding the parts.

Service center staff , location of service center , there is no proper facilities for car washing, it doesn't seems that car came from servicing, very poor experience , I want to pay using card but card machine was not working, seats were not clean in waiting area , normal 2 wheeler service center is much better than Renault service center.

Excellent customer service and staff also helpful ❤️❤️❤️❤️

Clicking deal was good. After Sales formalities and vehicle care were too poor, ribbon put on new car bonnet was told to remove immediately which ruined bonnet colour for ever, RTO formalities got too much delayed. Banking formalities still pending

Good service staff and very good cars of this company

It was good experience , the staff is really helpful and courtious, I am using there services since 2020, Every time i get the best level of service. Best In Class Services and Really well trained staff.

Bht achi team hai .. Bda hi supportive staff hai

I was purchased renault kigar and there sales parson and staff very knowledgeable and supportive and great service im glad ki mene renault family se judne ka moka mila 🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳 …