Kumar Book Centre

I HAVE ORDERED TWICE FROM THERE. IN FIRST ORDER I HAVE ASKED TO PRINT AND DELIVER THE PDF WHICH I HAVE SHARED WITH THEM. PRICE WAS 0.5 PAISE PER PAGE AND 60 RS BINDING FOR 500 PAGES. BUT THEY HAVE CHARGED MORE FOR DELIVERY . AS I HAVE ALREADY PAID THROUGH PAYTM, AFTER I RECEIVED MY PACKAGE THROUGH COURIER I HAVE REALISED THAT THEY HAVE OVERCHARGED ME IN DELIVERY CHARGES. PAGE QUALITY WAS POOR. BUT DUE TO COVID CRISIS I DIDNOT SAID ANYTHING TO SELLER. NOW AFTER 20 OR 25 DAYS AFTER DELIVERY OF FIRST PACKAGE, AGAIN I ORDERED PRINT OF TEST SERIES WHICH I HAVE PURCHASED FROM ONLINE COACHING JUST BEFORE PRELIMS 2020. BUT NOW THEY ARE ASKING PRICE AT RATE OF RS 0.60 PAISE AND HAVE DEMANDED DELIVERY CHARGES OF 4 KG. I HAVE AGREED AND PAID . BUT THIS TIME THEY SAID COURIER SERVICE IS NOT AVAILABLE IN YOUR AREA AND THEY DELIVERED BY INDIA POST. BUT WEIGHT WAS ONLY 3.1 KG. WHEN THEY PROVIDE INDIA POST TRACKING NO. THEN I SEARCHED AND FIND WEIGHT AND PRICE OF INDIA POST WHICH IS RS 120 LESS THAN WHAT I PAID TO KUMAR BOOK CENTRE. NOW COMES THE DIRTY GAME- 1) WHEN I ASKED WHY YOU TAKE MORE DELIVERY CHARGES , KUMAR BOOK SHOP WORKER REPLIED THAT THEY CALCULATE THE WEIGHT FOR 3.1KG AS 4 KG BY ROUNDFIGURING IT. BUT WHEN I SEND HIM THE PAYMENT RECEIPT OF INDIA POST THEN THE BOY APOLOGISED ME ANS SAID THEY WILL REFUND MY RS 120 BUT DEDUCT PACKING CHARGES AND TRANSPORTATION CHARGES WHICH THEY HAVE ACCRUED DURING POSTING IT AND OFFERED TO REFUND RS 80 AFTER 2 DAYS.I ACCEPTED THE OFFER BUT NOW AFTER 2 DAYS THEY ARE NOT REFUNDING AMOUNT . I CALLED KUMAR BOOK SHOP AND NOW THEY ASK FOR PAYMENT DETAILS . I HAVE PROVIDED THEM ALL PAYMENT DETAILS IN WHATSAPP AND EVEN EXPLAINED ALL ISSUES. BUT THEY DIDNOT REFUND MY RS 80. I FELT THAT I WAS CHEATED AND I FELT VERY SAD, BUT I MOVED ON TO CONCENTRATE ON MY STUDIES. AS AFTER LONG TIME I GOT TIME TO WRITE MY EXPERIENCES ABOUT THIS SHOP TO MAKE PEOPLEAWARE ABOUT HOW THEY FRAUD STUDENTS BY OVERCHARGING DELIVERY CHARGES .AS THEY FIRST TOOK FULL PAYMENT, STUDENT BECOME HELPLESS IN GETTING BACK THEIR MONEY. QUALITY OF PAGE AND PRINT IS POOR AS COMPARED TO LOCAL SHOPS AND OTHER ONLINE PRINT PLATFORM , BUT THEY PRINT AND POST BOOKS WITHIN 2 TO 3 DAYS.OVERALL BAD EXPERIENCE AND THIS GREED IS THE REASON WHY PEOPLE FROM BIHAR/JHARKHAND/UP FAIL TO ESTABLISH BIG BUSSINESS AS THEY DONT UNDERSTAND THE IMPORTANCE OF DOING ETHICAL BUSSINESS IN THE LONG RUN WHICH WOULD BRING MORE CUSTOMERS TO THEM. I HOPE IF KUMAR BOOK SHOP OWNER READ THIS REVIEW, THEN HE MUST SOLVE THESE ISSUES. AS I AM FROM JHARKHAND ONLY, I FELT VERY BAD .

Please don't buy there, very expensive they are selling compare to other shops, students ask two to three shops then buy books📚 …

I ordered books and few notes from book depot they sent me wrong books,and few items was missing but they charged for all and even not ready to accept their mistakes and refund....very poor response even after telling them multiple times that they have sent wrong notes n some are missing..worst service ever don't waste your valuable money ordering from them

One can get all study material related to IAS preparation at reasonable price.

Don't order any book from here, you will order something and they will send you something else, specially quiet old content or test which has not been sold since long.

Very good shop Spacious Having all varieties of books Helping staff

All people are show very gentle behaviour . They provide all india corior service for any book or study material . Must buy from here

Good for competitive exams preparation. All books for it are available. But doesn't keep other books..

Crowded with students. You'll find almost any book here with reference to competitive exams. The staff is very cordial. Liked it !! 🙏🏻 …

Good set of resources available.