SJS Pet Care and Clinic

To the amazing veterinary Duo across the Delhi NCR, Dr. Shally, Dr. Rishabh, and the highly trained SJ’s Team, I want to express my deepest gratitude for the exceptional care you and Dr. Rishabh provided to our beloved cats, Alex and Snow, over the past two and a half months. The dedication and compassion have been evident in every interaction. When Snow's condition was at its worst, we were heartbroken and terrified, fearing the worst for our first family pet. However, the attention, patience, and hopeful guidance provided us with the reassurance we desperately needed. Dr. Rishabh and you not only eased our anxiety but also walked us through every step of Snow’s treatment, making a tremendously difficult time more bearable. The smooth treatment process and remarkable recovery following Snow's surgery have been nothing short of miraculous. Your team's expertise and care were instrumental in Snow’s turnaround, and we are profoundly grateful for the love and attention you showed our pets. The regular updates and the best possible treatment given to both Alex and Snow were greatly appreciated. Dr. Rishabh's commitment to their well-being was evident in every aspect of their care. Thank you once again for being our saviours during this challenging time. Also a huge thanks to the team: Radhe bhaiya, Gopi Bhaiya, Both the Vikas, Akshay, Sumit, Gaurav, Abhay Bhaiya, Praveen Bhaiya, Rajeev, Ranjeet. Thanks Your exceptional service and compassion have made a lasting impact on our family.

If I could write a review with zero stars, I would do that. I lost my dog child a week ago. Although to be fair, I cannot say that she lost her life due to Dr. shailly, but I can definitely say that she got misdiagnosed for months & given wrong treatment which worsened her situation. SJs has in-house diagnostics for many things and they were all inconclusive. Dr. Shailly did not diagnose my baby’s pancreatitis for months & kept giving her hunger meds. My child suffered in pain & got many ulcers by the time she got correct diagnosis at another vet clinic. My heart weeps as im writing this review. Please save your dog child & stay away from SJS clinic

We had an amazing experience at SJ’s Petcare and Clinic! Our pet underwent FHO surgery, a condition she had been suffering from for the past 5-6 years, and the care provided by the team was beyond exceptional. A special thanks to Dr. Shally, Dr. Kavita, Dr. Rishabh, Dr. Diksha, Gaurav (who also helped in grooming our pet), Radhe, Vikas, Akshay, and Abhay for their dedication, expertise, and compassion. They ensured a smooth recovery with detailed guidance and constant support. From the pre-surgery consultation to post-operative care, every step was handled with the utmost professionalism and love. The clinic is well-equipped, hygienic, and truly pet-friendly.If you're looking for a trusted vet clinic in Gurgaon, SJ’s Petcare is highly recommended!

Dr shally and team is just fabulous at what they are doing , dr shally has always helped me with my fur baby , she has proven to be the best and most prompt in answering my questions and helping me even at odd hours . She is the best vet doctor . Thankyou sjs pet care for the wonderful care as well as grooming services too

Best doctor ever✌️as she is always available to help my pets in need, even her medicines suit them well. Very much experienced and professional, and even friendly with every animal species 🧿 it good to have a doc like her☺️... I suggest u all to visit her clinic once if your pet is not well as it is not worthless.i am happy with her support and medications.

Ive been going to Dr.Shally and her team for about 5 years now, she helped save my cat who was about to die due to weakness and mites, (who is now alive all thanks to doctors and their team) They have always treated my pets as their own. It is lovely to see the amount of love and care they have for animals. Recently relocated to bangalore, Doctor helped me with the paperwork for my pets’ travel as well as cared enough to check up on the pets to see if they reached safely. Would 100% recommend you to go here for your four legged babies, because they’re going to take utmost care for them as well as treat them as their own.

I brought my cats here and the team is always in such a rush that they don't bother trying to make my cats feel safe. This time, the team broke one of the carrier bags I brought my cats in. This was a good quality, expensive carrier bag that I've never had an issue with it but the team was so rushed and aggressive that they broke it. I calmly said I was not happy about in then Dr. Shally in an aggressive and hostile tone says: "What do you want me to do about it?" I said "I'm not sure, obviously I am going to pay for your services but what can you do about it?" Then she gets even more hostile and says "What do you want me to do about?" Her tone is getting more and more angry and hostile and I'm trying to diffuse the situation by remaining calm and offering solutions so I say: "Do you have any other bags like this?" She says no and becomes more hostile and keeps asking me what she should do about it. Finally, she offers a solution and says: "Do you want me to fix the bag?" But she says it so aggressively. I calmly say: "Yes, that works perfectly." Anyways, they say they fix the bag, have it delivered to my home, make me pay for the delivery, and the bag is still broken. Not only were they aggressive and rushed with my cats but they were the same way with me. I have had 4 cats in the past 20 years across several different countries and taken them to vets in all these different countries including india, and I have never met such an ill-mannered and aggressive vet with such terrible customer service. Previous times, she has been pleasant enough to talk to but I guess anyone can fake being nice unless something like this comes up and it's time to step up and provide solutions and effective customer service in an affective way. My tone was calm and kind the entire time but that did not deter the way she so rudely talked to me. If anything goes wrong and it's time to take accountability, this is not the place to go. I am no longer taking my pets there. If you want reliably compassionate and kind vets, this is not the place to take your pets. I hope this review helps pet parents <3

Gaurav at the clinic did a great job with grooming my Shih Tzu mix. He's not always an easy dog to handle, but he gave him a scissor cut with care. The doctors and staff at the clinic are also very good, and genuinely care for the animals

I brought a stray female dog, Bailey, to Dr Shally's clinic whose sterilization procedure by govt ABC services had gone completely wrong. Her stitches had opened multiple times because there was infection and fluid build-up. She had been through three operations after the sterilization just to keep the abdomen shut. It was an extremely critical case but Dr Shally is a miracle worker! Since they have a lab and ultrasound facility in-house, we were able to assess Bailey's full health status straight away and Dr Shally immediately changed the treatment protocol, used the latest tech and 5th Gen antibiotics and every supportive treatment necessary to save her life. Dr Shally and her team have completely earned my trust with their expertise and level of care. They're simply brilliant!!

This is the best infact the mosg incredible clinic for pets I have come accross in my two decades of having pets. Each and every staff of the clinic are so compassionate and sweet. I came here on beinv recommended Dr Shally but I must say everyone here is simply amazing. No one treats our firry babies as animals but just like another humans. I must also add that the main groomer Gaurav is an artist. I have not come accross any boy so much in love with his work. He does the best job for my furry baby who is chow chow and he does not only makes him look amazingly handsome but loves him so much and handles him with so much of care. This clinic and every service at this center is highly highly recommended with the Dr. Shally being a magician and the staff being such amazing human beings ❣️❣️❣️❣️